The fastest and easiest way to program and record the automated attendant feature of your phone system is to write a script on a word processing program. Select a person to record the script who has a friendly voice, someone who can speak without stuttering or hesitating and can pronounce and annunciate each word and name clearly.
GoToMeeting is a video conferencing and collaboration software that can launch meetings from various locations such as email, Microsoft Office, and instant-messaging tools. The solution is suitable for businesses of all sizes and ... Read more
.
In a nutshell, a good voicemail greeting should only be brief but also complete, simple but also professional. It should only meet its purpose of leaving a quick message to the listener or informing a caller that although you haven’t taken the call, you’re going to get back to it at the soonest time available.
The problem there is that VoIP traffic is much more sensitive to network bumps and potholes than most general office traffic. That translates to garbled conversations, difficulty connecting over Wi-Fi, or (worst case) dropped and lost calls. If your business is small and your network is essentially contained in one or two wireless routers, then your configuration and testing headaches might be fairly easy (though still there). For medium and larger networks, these tasks can be complex and time-consuming, which translates into added cost in terms of man-hours.
I realize there are still those that swear by voicemail and use it regularly in business. However, consider that the telegraph was once an innovative form of communication!
Here are 10 sample greeting scripts to make a good first impression on the phone. … If you would like to leave a voicemail, please press 1 and leave your name, …
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
As an all-in-one virtual receptionist system, MightyCall handles all calls made and received via vanity, local, and toll-free numbers. Considering that all calls can be routed to specific departments, processing a large volume of customer queries shouldn’t be a problem.
“Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
That’s why a script is so helpful. Wondering why prospects aren’t leaving messages if you don’t answer right away, or what all of those missed calls are?
There’s often no way around checking your work email several times a day. When your voicemails populate your email inbox, it can save you time and alert you to action items like responding to high-priority customers.
Freedom 800 is a virtual phone system in the cloud. This small business phone service has a user-friendly website with instant number activation and a 30-day free trial. Then plans start at $9.95/month for limited minutes. This service is not as full-featured as some of the others. But if you are a startup looking for a bare bones virtual phone system at low prices, this might be a good place to start. Feature We Like: Availability Scheduling. You can specify the times when you want calls forwarded, or not.
You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
33. Hello, you’ve reached [X company]. We’re currently closed to celebrate [X holiday], but we’ll be back on [X date]. Please leave your name, number, and a brief message so our team can get back to you when we return.
Top 13 Professional Voicemail Greetings – Examples, Scripts, Samples, Audio Recordings
English scriptFrench Canadian scriptSpanish scriptBilingual English & French Canadian scriptBilingual English & Spanish script
The benefit of a cloud-based system is that all messages dropped by prospects can be converted into digital formats. Virtual voicemails can be accessed by agents anytime anywhere. They can also be added easily with other data to generate reports.