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14. “Thanks for giving us a call! We promise it’s never a bad time for [company name], but you’ve reached us after-hours. Please leave us your name, number and the best time to reach you and we’ll give you a call when we are open.” Let’s face it, you’re not always open. Yet that doesn’t mean you don’t want to help your caller. Let them know you’ll call them right back when you’re open again.
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No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
Allows emergency operators to automatically know the telephone number and address of the dialing party.
You may think your voicemail message is professional. But when you listen back it could sound rushed or shaky. Listen to it regularly to see if changes are needed.
4. Voicemail greetings for calls received after business hours. You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support).
38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.
Whoopee, a call. I wonder who this could be? No…wait…don’t tell me…Oh yeah. Sorry, you bore me.
You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
Many small businesses contact us every day, looking for advice as they search for a new phone system. Some are new businesses just getting started, while others are looking to replace an old or problematic system. The most common reasons they have are that they're: Wanting to switch to VoIP Relocating or adding new offices Unhappy with current call quality Looking for more features, such as an IVR Needing a system that's more user-friendly IVR designer in Five9 Cloud Contact Center
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You can even use the UniTel Voice mobile app to add your business phone number as a second line to your existing mobile phone, turning your personal smartphone into your office phone when you’re on-the-go.
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
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Here are a few voicemail message examples you can record if you have the opportunity to leave a professional sounding message, while still having a bit of fun. Before choosing one of these options, be sure your company allows for a little creativity. If you work in a strict professional position, theses options might not be the best for you.
VoIP is an office phone for a business. It is an acronym that stands for Voice over Internet Protocol.
Hi. This is David. I’ve shut the ringers off on my phones and taken a sedative. As soon as I finish this recording I’m going to bed indefinitely. When I wake up I’ll play my messages. Please leave one.