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Rather than waiting for a callback, open up additional channels of communication with your callers by inviting them to email. The most professional voicemail greetings often include an alternative method of communication.
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Examples of Professional Voicemail Greetings. Below are some examples of professional voicemail greetings: Thank you for calling! You have reached the office of [name], [position]. I am currently unavailable to take this call. If this is an emergency, please call my answering service at [number], which is available 24/7.
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A professional voicemail greeting can be the difference between a caller proceeding on to deliver their message or simply hanging up. Ensure you take the time to craft the right voicemail greeting for your business.
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Callers aren’t going to spend time sitting through a menu that doesn’t let them, at the very least, leave a voicemail. If a caller knows their party’s extension number, an option can, and should, be “Press 1 to leave a voicemail,” or something along those lines. That way, clients can feel as if they’re expressing their concerns without needing to talk to an agent, and without the agent feeling sorry they couldn’t pick up while they were working on something else.
21. Hello, this is [your name]. I’m not much of a phone person, so don’t bother leaving a message. Send me an email at [email address] and I’ll get back to you within 24 hours.
As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
Welcome to (company name), (short brand wording). If you know your party's extension, you may dial it now. Please listen carefully as our menu options have recently changed.
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It’s also imperative for you to relay that message. If a client comes unprepared, you know your time is going to be wasted trying to work around a missing document. To avoid this, make sure your voicemail greeting emphasizes the importance of coming to a meeting prepared with any information that will speed up the process and make your life easier. Highlight some of the most common documents and pieces of information a client will need to bring, so they start off on the right footing.
Anyone who regularly uses a phone associated with a company can have their own inbox. This makes it easy for individuals to have relevant messages sent to them through call forwards or through connections like an automated attendant.
The simplest avenue for any employee to address a customer in a voicemail is to leave their own personal message.
For small businesses, there are a variety of voicemail service providers you can use that offer different features. From transcription and voice to text to more convenient features of handling multiple phones through one number, availability varies by service. Shared voicemail and call routing is intended for multiple access and directing calls to one or multiple phones. Mobile apps are also available that allow you to check your messages from your phone. The below infographic outlines the current state and trends of voicemails.