In sales, immediate communication with your prospects and current customers is important. Being available to answer questions or further negotiate a deal allows your clients to feel secure and more apt to purchase from you. But what if you can’t answer the phone when they call? Make sure you have a voicemail system set up so your clients have the opportunity to leave you a message.
Here’s a generic business voicemail greeting example: “Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.” The above greeting is a professional voicemail script used by many growing and established businesses.
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When you equip employees with features that promote connectivity, you take your business to the next level.
Make sure you have a high-performance internet connection. All the best business phone systems in the modern era use VoIP, requiring a stable and speedy internet connection. Be sure to consider feature comparisons and reviews.
Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
We stay flexible so you can stay flexible - that’s why we don’t have annual contracts or early termination penalties.
The set-up process for Nextiva is simple and straight forward. The interface is not difficult to use but can be a little confusing to some new users. The call forwarding issues are easy to manage but the process of customizing greetings and setting business hours is a little cumbersome.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
While covering all of the relevant information, aim to keep your voicemail to about 20 seconds. You definitely should not ever record a business voicemail longer than 30 seconds, and anything less than 10 seconds will typically mean that you are either speaking too quickly or aren’t providing all of the required information.
The value of a VOIP line is also significant, as most VOIP providers pack in a ton of additional features for a low cost, like being able to access your voicemail through a dashboard in your browser. This makes a VOIP line much more convenient, especially for business owners on the go. Instead of forwarding calls when out of the office, many VOIP providers offer smartphone apps or browser extensions that can make and manage calls wherever you have an Internet connection. This means that business doesn’t have to come to a halt just because you left the store or office. Wherever there is an Internet connection, you will have access to your calls and all of the features that your VOIP provider offers.
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
Keep in mind, though, that going with an unreliable provider can cost you business. If the calls aren’t getting through to you and your team, prospects will lose interest and go with your competitors. Even if the calls reach you but keep getting interrupted, customers will get annoyed and probably hang up.
Ooma is a “smart communications platform” for businesses and consumers. A publicly traded company (NYSE:OOMA), it offers small business phone services for $19.95 per user per month currently. The plan comes with unlimited calling in North America and Puerto Rico. No contracts are required. Oooma offers VOIP phone and conference hardware which are an additional one-time cost. Feature We Like: HD voice quality.
Your business miscommunication issues will immediately lessen with the 8×8 system. You can make better relationships by ensuring the delivery of messages is no longer getting in the way.
When you’ve successfully recorded your best English Voicemail Greeting please write “DONE” in the comments on our Voicemail Greeting Video in Youtube and give yourself a high five! Well done.
Call Forwarding is only available for telephone numbers within the continental United States.