The voicemail features and business voice system integrations listed above this section pertain largely to hosted setups – otherwise called cloud-based or voice-over-IP (VoIP) phone services.
By presenting a clear, welcoming message containing relevant information about your business, you are showing callers that you value their time. If your recording is vague, confusing, or drags on, customers will lose interest and hang up the phone instead of leaving a voicemail message.
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Hi, thank you for calling me. I apologize for not answering the phone at the moment. Please leave your name, number and message, and I will call …
“Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
The company has a complicated past. In 1995, Lucent Technologies spun off from AT&T. Five years later, Avaya spun off from Lucent. Avaya actually went bankrupt in 2017 but was eventually saved by RingCentral. The two companies entered a partnership in 2019 to create Avaya Cloud Office, which is powered by RingCentral.
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9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”
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Not having a dedicated business line with 411 directory assistance tends to be a red flag to lenders. It tells lenders you may not be as serious about your business as they'd like for you to be.
Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, I’ll wait.
If you encounter an issue, customer support agents are available 24/7 via chat and email. There’s also a user community forum you can search for answers. Developers have a nook of their own where they can talk about RingCentral API.
Here’s another option too. A dedicated assisstant to answer all of your incoming phone calls and distribute them wherever you would like: http://www.moneypenny.com
“Hi, this is [name]. I’m either on another call or am away from my desk. Please leave your name, contact details, number and your reason for reaching out and I will get back to you as soon as possible. Thank you for calling.”
For more information about how the latest innovations in voicemail technology can revolutionize business, visit https://www.voicemailoffice.com
Wayne Rash's IT Watch Column: www.pcmag.com/it-watch Wayne Rash is a freelance writer and frequent reviewer of enterprise hardware and software. He is also a Senior Columnist for eWEEK. Email him at [email protected] Follow him on Twitter @wrash. Read the latest from Wayne Rash Line2 Review RingCentral MVP Review 10 Important Points for IT Pros Migrating Their Phone Service 10 Things About VoIP You Didn't Know You Needed to Know Why Mobile VoIP Should Be Part of Your Business Phone System More from Wayne Rash facebook twitter flipboard google instagram pinterest
If your business is more on the casual and relaxed niche, then your tone, although professional, should also be casual. If your business is highly technical and formal, then that’s when it also becomes right to inject a hint of formality.