Voice mail allows business professionals access to messages -- even when they're away from the office. A call to any business or home used to mean one of three things -- an answer, a busy signal or endless, unanswered ringing. Increasingly, it now means an encounter with voice mail.
One thing to remember is that it’s not all about you. Yes, you need to recognize what makes your life easier, but you need to make sure you know what makes your customers’ lives more difficult in order for you to determine what kind of actionable voicemail greeting you need them to hear. This, of course, will make your life easier too.
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When recording, choose a quiet area, speak clearly, and use your full name (first and last).
It’s as straightforward as it sounds. If after 30 days you’re not 100% satisfied, your money is refunded no questions asked.
How you communicate with customers is vital to the survival of your business. Choose a reliable phone system for your office, so your customers can always reach you. In the event of inclement weather, you can route calls to your cell phone, too.
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That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
Nextiva is a virtual phone system that uses a single platform connecting your VoIP business phone with business apps, AI, and automation so you can make and receive calls and much more. Nextiva is a cloud-based phone service provider that integrates with desk phones and mobile devices. You get all the features like call waiting, call forwarding, hold music, plus a free number, but also team messaging, conference calls, text messaging, call recording, collaboration with team members, and call logs. Convenient mobile app All-in-one platform Customer analytics Helpful customer service Free number porting Free toll-free number or local phone number Unlimited calling capabilities Auto attendant Hold music Online faxing
Business can get their entire operation networked and making calls within minutes. Even large corporations can experience complete setup times (including phone provisioning, voicemail configuration, and ring group creation) in less than a day.
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
Everything you need is included like call logs, call waiting, advanced voicemail, and a toll-free phone number at no additional charge.
Hi. I am probably home, I’m just avoiding someone I don’t like. Leave me a message, and if I don’t call back, it’s you.
Website: https://www.activecampaign.com/free-marketing-tools/business-voicemail-script
14. Hi, you’ve reached [business name]. We can’t take your call at the moment, but if you leave your name and number, the next available team member will return your call as soon as possible.
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP.
My wife and I can’t come to the phone right now, but if you’ll leave your name and number we’ll get back to you as soon as we’re finished.