The setup process of a standard small business VoIP phone system is refreshingly simple.
No one wants to listen to a two-minute voicemail greeting. Keep it short and upbeat and start with a simple “Hello! Thank you for calling
Experts rate 8x8 highly for a combination of ease of use, affordability and excellent features. You can easily manage your service with an online portal, and 8x8 doesn't require businesses to have PBX-style hardware or a dedicated VoIP-knowledgeable IT staff to keep it up and running. 8x8 provides free online training regarding the nuts and bolts of the products; if you desire in-person training, that's available at an extra cost.
Phone systems are a big investment with a long-term impact for small businesses. If you get the wrong system, you could have problems. If you go cheap, you could suffer additional expenses when you try to scale for growth. If you go expensive, you could pay for a lot of bells and whistles you don't need, which would put a strain on your budget.
The Basic plan starts at $29.99/month and comes with two toll-free or local numbers, unlimited users, 1,000 minutes, and 10 clients in the contact book.
7. GoToConnect – Best for Helping Your Customers. Lots of all-inclusive features. Call recording & …
Line2 is a small business phone service formerly known as Toktumi. It is a virtual phone system you can use with a computer, tablet or mobile phone. The company’s website seems to position this service for entrepreneurs who want to quickly add a business phone line to separate their business communications from personal (hence the name “line 2”). With rock bottom prices, and a streamlined feature set, it’s ideal for startups, entrepreneurs running side businesses, online entrepreneurs, and workers in the gig economy. There is a 7-day free trial. Feature We Like: A widget to get texts directly from people visiting your website — even included in the lowest plan.
VoIP RequirementsVoIP RemediationVPN for VoIP ServiceNetwork Health CheckNetwork MonitoringNetwork Bandwidth
If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message. Let the caller know when to expect a return call.
To learn more about the costs of business phone systems, download our free eBook The Essential Guide to Business Phone System Pricing.
It isn’t always convenient to keep a browser window open that displays your online voicemail manager. Let’s face it, we probably have too many tabs open already.
Check out our roundup of the Best CRMs for Small BusinessesHow does VoIP pricing work?
Wondering what to say in your business voicemail greetings? Read on to learn how to record a good voicemail that is professional (or funny) to encourage callers to leave a message.
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
The vast majority of small businesses are now using data network services delivered over fiber optic lines for their telephone service. Many of my customers are electing to use Voice over IP (VoIP) that we deliver to them using Session Initiation Protocol (SIP).
Grasshopper.com is a solid choice for those who need to get a virtual phone number for a small business. Its fixed pricing plans give it a competitive edge over other companies that charge per month. The Grasshopper Connect product is an exceptionally practical solution for anyone running a business without employees. You can give it a go with a 7-day free trial. ⦿ Multi-level interactive voice response system ⦿ Wait queue ⦿ Custom greetings