“Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date]. Please leave a brief message with your contact information, and I’ll be sure to get back to you as soon as I return on [date]. If this is an emergency or you need to speak with someone before I return, please contact [name of colleague/supervisor], [their job title], at [their phone number].”
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Features include Do Not Disturb status updates, voicemail to email transcription, bandwidth utilization, and call routing, recording, and conferencing. Common reasons small businesses shop for a new phone system Key considerations for small businesses Common reasons small businesses shop for a new phone system
TalkScribe has five different rate plans, depending on how many messages you need per month. The Starter plan is $9.30/month, and includes 30 ‘message units’ (30 seconds of recording). Messages can be up to five minutes in length, and plans can be shared among multiple users. Users can sign up for a free trial of the service before making a purchase.
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Pricing: CloudPhone’s basic plan is $24.99 per month and includes 1 number, two extensions, and one virtual receptionist. Their largest plan is $64.99 per month and offers 10 numbers, unlimited extensions, unlimited virtual receptionists, conference calling, business hours, greetings, and call recording.
Open your voicemail greeting with a 'Thank you for your call. We're not available right now by please leave your message and we'll get back to you within [specify time]'.
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Pricing: MyOperator’s plans are straightforward. They start at $10 per month for 200 minutes per month and go up to $200 per month for 100,000 minutes per month. Each plan also includes unlimited extensions, pro licenses, and a number of internal departments that the system can be used within.
If you’re recording your voicemail greeting during a busy time of the day and there’s a ton of background noise, there’s a chance it might interfere with the call-to-action you want your customer to perform. If you’re not speaking directly into the phone and your voice is breaking up, put the phone closer to your mouth, speak slowly, and read from a script if necessary.
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3. Department Wide Voicemail Greeting. This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department.
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24.Hello, you’ve called [X company]. We are currently unable to take your call. Please visit our company website at [company website URL] to speak to chat with a representative, or email us at [X email address]. If you’d like us to call you back, please leave your name and phone number, and our team will get in touch with you within 24 hours.
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Playback is possible from within a web browser, so there’s no other program necessary to install. The screenshot above shows what the VirtualPBX Voicemail Manager looks like with a handful of messages in an inbox. The menu items shown on the right-hand side are options for playback, download, and management (like file deletion).
You may think your voicemail message is professional. But when you listen back it could sound rushed or shaky. Listen to it regularly to see if changes are needed.
Depending on the pricing tier, this virtual phone assistant also offers CRM integration, paperless fax, API access, priority support, external storage, advanced reports, and integrations with robust software solutions such as Zapier and Webhooks.
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5. “Hi, you’ve reached [company name]. We can’t take your call right now but we will call you back as soon as we’re available. Please leave your name, number and reason for your call. We know your time is precious, so to skip the back and forth, kindly leave a few different times of day that work best with your schedule and we will do our best to reach you then! Have a great day.” This greeting lets your caller know that not only your time is precious, but you realize theirs is as well.
With the ability to grow to huge capacities, the Yealink is a great all-around solution for small businesses, churches, retail, manufacturing, and small or large schools that desire an affordable but highly expandable solution. It offers the ability to connect multiple locations together for calling from store-to-store, for example.
Small Business Voicemail Greeting Examples. 4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible. 5. Hi, this is [your name]. I can’t get to the phone right now, but please leave a message with your name and number, and I’ll get back to you as
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Hi! John’s answering machine is broken. This is his refrigerator. Please speak very slowly, and I’ll stick your message to myself with one of these magnets.
Recording company voicemail can be really simple, like speaking your new business voicemail script into an iPhone, or you can set up voicemails across your entire company at a highly professional level.
4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.
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Multi-tier call menus ( a.k.a. sub-menu) provide additional call menus for teams and departments. Use this feature if you have a department that requires its own call menu. For example, if you have a customer service department, you can set up a multi-tier call menu customized just for that team - 'Press 1 for product support' and 'Press 2 for billing questions'. From here, you can direct callers to colleagues who are specialized in these areas.
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“Hi, you’ve reached [your name] at [your company]. I’m unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,’ ‘hire the best and brightest engineers,’ ‘convert 40% more customers.’] Leave your name and number, and we’ll discuss how your company can see similar results.” “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and reason you’d like to chat, and I’ll get to back to you ASAP.” “Hi, you’ve reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I’ll be in touch by EOD tomorrow. If it’s not urgent, leave me a message with your name and number. Have a great day.” “Hey, this is [your name]. If you’re calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I’ll call you back within [one, two, three] business day[s].” “Hello, you’ve reached [name] at company. I’m unable to come to the phone right now. Leave your name and number, and I’ll return your call as soon as I’m free. Thank you.”
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“Local” includes the United States of America (50 states including Alaska and Hawaii as well as Puerto Rico), Canada, and Mexico. Voicemail Perfect for Professionals that Manage Multiple Businesses
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6. Don’t Overthink, Just Keep it Short and Relevant. The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information. If you have enough time, tell a joke or share a little more.
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Nextiva is a powerful small business phone system. You can get toll-free numbers and an auto attendant to answer calls 24/7 along with many other features. There’s a fantastic app for audio and video calls and chats. You can also purchase phonesets for a full voice-over-internet-protocol (VOIP) phone system. Nextiva is really unified communications, bringing voice and other forms of communication together. For example, voicemails can be sent as an audio file to your email, for ease of checking messages especially when traveling. Feature We Like: its product leadership — Nextiva has a broad feature set and the company keeps expanding it adding business analytics, a CRM platform and more. You also get a dedicated account representative for great service.
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For many of us, our professional voicemail greeting is a crucial first impression. For others, it might be something that our clients and partners hear over and over again. An unprofessional voicemail greeting reflects poorly on you, and while it’s easy to overlook, it’s just as easy to fix. Script it out beforehand. Make sure information is specific and up-to-date. Keep it short. Use a quality recording. Smile when you speak. Script your voicemail message
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Need a professional business voicemail greeting? Check out some of our sample scripts: Business Voicemail Greetings: 5 Sample Scripts Business Voicemail Greetings - 5 Examples For Any Job or Industry Voicemail Greeting Scripts: Doctor's Office, Law Office, Dental Office Phones Download OnSIP apps Promo Offer Purchase OnSIP Phones Resources Educational Content OnSIP Help Pages OnSIP Network Status Contact 1 (800) 801 3381 OnSIP Team Directory Email Us Work with us Become a Partner Developer Tools About Us
Recognize Their Need. When someone calls your business, the voicemail should give them a sense of validation. This means that your voicemail should extend gratitude for their interest in your business, or an apology for not being there to answer your call. These two simple courtesies can go a long way in the creation or establishment of client/business trust. Make it Informative for the Caller. Your voicemail must include all the information the customer will need for your particular business. For instance, if you’re a brick and mortar establishment, it’s wise to include your store hours. It’s also a good idea to leave them an alternate way to contact you, especially if it’s after hours. After all, you don’t want to miss just one potential customer. Here are some suggestions for elements to include in your voicemail: Business name Hours (if brick and mortar) Alternate method of contact, such as email Your name
Jive may not have the household name recognition of some other companies but that doesn’t mean they should be ignored when shopping for small business VOIP services. This plug-and-play solution provides businesses with pre-configured phone and VOIP access at just $19.99 per user, per month. Jive includes all of the standard phone features you expect from a VOIP service but takes things up a notch with a professional mobile app as well as a desktop admin panel. Plus, your business can enjoy a free subscription to GoToMeeting when you sign up for Jive. GoToMeeting is one of the top-rated video conferencing/conference calling services on the market and having both services for your business gives you world-class communication options.
As a business owner, you are responsible for meeting employee needs. They rely on you to supply them with supportive methods. What do employees want from employers? Access to capable equipment and features Ability to work on their phones with a mobile app Remote work options – temporary or permanent Task management and organization Clear and concise customer management tools Serve customers across multiple channels, beyond the phone High-quality products and services to sell A reliable and trustworthy phone system
One of the biggest reasons for the popularity of VoIP phone systems is that they require very little equipment and hardware to operate.
VoIP generally refers to voice calls delivered over internet data lines. The SIP protocol supports the signaling and control of voice, video, and messaging applications. Hosted SIP Trunking service is generally provided by a hosted Unified Communications vendor who may offer VoIP and Unified Communications as a Service (UCaaS).
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The best free virtual number provider at the moment is Google Voice. It trumps the competition since it gives US users a permanently free virtual phone number. You need a Google account to sign up for the service. Once you register, you will type in the city you want your number to look like it's coming from and select one of the available numbers.
37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.
1-VoIP is a service designed to be simple and affordable without some of the bells and whistles that other providers offer. For some, this should be a welcome offering. For others who want a more advanced, feature-rich offering, 1-VOIP may fall short of expectations. The service starts at under $10 per month and provides all basic phone services including voicemail, caller ID, call waiting, and more. However, there is no mobile app or desktop interface to take your calling on the go. Essentially, your business can save on phone costs and give up the mobility features offered by competitors. Plus, the setup is amongst the easiest of all the providers on this list. For simplicity and low cost, 1-VOIP checks off all the boxes.
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
Voicemails need to maintain a professional consistency that’s aligned with the entity it’s representing. That said, the structure can vary depending on the situation. There’s no template set in stone. In fact, trite and generic should be off the table. The goal should be a balance of uniqueness and practicality.
Voicemail is necessary when no one can answer the phone. However, a dedicated receptionist can reduce the need for this feature and help people reach a live person. Consider live chat as well if your customers like to reach out online.
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An example of a voicemail greeting could be, "Hi, You have reached (business name). I'm sorry I missed your call. Please leave your name and best phone number you can be reached at. I will get back to you within 24 hours. Thank you."
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Here are some examples of voicemail greetings for your direct business line that are both personal and professional. Enjoy!
Jive may not have the household name recognition of some other companies but that doesn’t mean they should be ignored when shopping for small business VOIP services. This plug-and-play solution provides businesses with pre-configured phone and VOIP access at just $19.99 per user, per month. Jive includes all of the standard phone features you expect from a VOIP service but takes things up a notch with a professional mobile app as well as a desktop admin panel. Plus, your business can enjoy a free subscription to GoToMeeting when you sign up for Jive. GoToMeeting is one of the top-rated video conferencing/conference calling services on the market and having both services for your business gives you world-class communication options.
Website: https://www.openphone.co/blog/21-professional-voicemail-greeting-examples/
Using the best business phone service can provide your small business with affordable features like call queuing, hold music, call routing, caller id, and more.
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This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department. You've reached the Delivery Department of Wringley Furniture. All of our personnel are currently occupied on the floor. Please leave your contact information and we'll get back to you as soon as possible. Or email us at [email protected]. 4. Vacation Day Voicemail Greeting
6. Voicemail Greetings For The Holidays. Hi, you’ve reached (insert name and title) at (insert company.) We’ve taken this time to be with our family’s and stuff our bellies.
If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
Many busy businesses utilize auto attendant greetings to make a great first impression, however, if your business relies on the personal touch of a live receptionist, it is important to have a plan in place when that position is unstaffed. Make sure your voicemail greeting contains the useful information that your receptionist would normally provide. This could include: location & directions, office hours, website URL, or social media info, as well as any pertinent company information.
Reliability -- Will your phones work all the time, wherever you are? Will they work as well in your office as they will a thousand miles away?
Then, sometimes I'd have to listen to the same message three times just to get a return phone number because the recording broke up right when the person was leaving their number.
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6. “Thanks for calling [company name]. You must be calling as you’ve heard about our new [new product, deal, offer here]. We are pretty excited about it, too. Leave us your name, number and the best time to call and we’ll follow up and answer any inquiries you may have. We’re looking forward to speaking with you and updating you on what’s new with [company name]. Have a great day!” Briefly let your callers know about any promotions, updates, or launches you’re having. You might even unknowingly answer their question!Professional voicemail greetings for your business cell phone number
8×8 is a cloud business phone system you can use with VOIP phones that 8×8 sells. 8×8 also offers apps so the team can make and receive calls on a desktop computer or mobile device. It offers the standard virtual phone features including voicemail, automated attendant, call forwarding and so on. 8×8 serves small to large businesses, but the focus seems to be larger businesses as it is pricey compared with some others on this list. Prices start at $29.95 per user per month. Feature We Like: 8×8 Academy, which is a meaty training center.
Hi. This is [Name] from [Business Name]. We are currently involved in a relocation. Our new office will be open for business on March 21st, 8 am to 9 pm, Central Standard Time. You may contact us at that time at 555-555-2343. Thank you for your call.
We are actively reaching out to all patients who were affected by cancellations or changes by phone and email.If this is an administrative matter related to billing or appointments, we ask that you call us during our normal business hours. If this is an urgent matter concerning patient health needs and you need to speak to a provider on call, please press 1 and our answering service can help you."
Line2 is an ideal option for small businesses that value their customers and strive to offer excellent support as well as enhance the overall user experience without having to hire someone for the job. Instead of relying on traditional business phone providers and setting up a bulky phone infrastructure in the office, Line2 enables small teams to install an app on their mobile phones or desktop computers. Clients can choose between local, toll-free, and vanity numbers.
Need technical support? We’ve got you covered with the service plans for all your devices and systems that run your business. Our enterprise solutions will keep you confidently connected with best-in-class network performance, voice, security and more.
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PRI usage is on the decline. Many companies are moving from PRI to phone service delivered over a data network for some of the following reasons. PRI is expensive to implement and upgrade and is typically associated with costly monthly phone service fees May require long-term contracts with traditional telecom companies for local and long distance calling Requires dedicated capacity that can only be purchased in 23 line units Slow to scale, modifications to infrastructure may take weeks of waiting.
18. “Thanks for calling [Company name/your name]. We hope you’re enjoying the holiday season. We aren’t available at the moment due to our holiday hours. Leave your name, number and the reason for your call and we’ll get back to you ASAP! Thanks for calling.” Everyone deserves a break. Let your callers know although you might be enjoying one too, that their needs are important.
In practice, most businesses are simply handling this on a case-by-case basis since COVID is a temporary problem. Most home networks can handle the extra load as long as the employee makes sure that other latency-sensitive traffic, like gaming or video streaming, is kept to a minimum during the hours when they need to talk. If some home routers develop problems, IT staff simply build a queue and handle those one at a time. Sometimes they'll be able to access the router remotely with the employee's permission, sometimes they'll have to walk that employee through configuration steps to fix the problem. Sometimes the employee will just have to live with it unless the company springs for a new router or a higher bandwidth tier from the employee's ISP.
Professional voicemails are important, because they’re an extension of your personal brand, reflecting what level of professionalism you offer. Use these voicemail greetings for work or personal cell phone messages for your specific needs. You can choose a voice that will best suit your business and will deliver a warm and professional voice message. Your callers don’t want to hear a cold and indifferent machine voice. The information you want to put in your voicemail should be succinct enough for your callers to get every bit of information they need. Leave the relevant information in a clear and precise manner. Professional voicemail greetings for work should be informative. The first message the customer hears should have the company’s name so they can be sure they’ve reached the right number. Be courteous and informative. This could be their first point of contact, and you want it to be enjoyable. You may also like 30 Best Wishes and Congratulations for New Business Adventures If you’re going to make your voicemail message humorous in some way, it should be tasteful and aligned to your brand. It shouldn’t get in the way of giving customers enough information when they call. Your voicemail greetings for work should be welcoming and friendly but not too informal. Customers want to feel confident that they’ve contacted a professional, that the company values their call, and they have made the right choice. So be friendly but not too nonchalant. Your voicemail greeting should be clear, concise and to-the-point. You don’t have to put your clients through a sales pitch when they are trying to just get some information.
Your voicemail greeting can create a obvious or damaging affect on folks. By brooding about your aim target market and tone, you desires in command to retain it obvious.
Some of the features that you'll typically get with small business phone systems are: Support for multiple lines On-hold music and announcements Automated Attendant Automatic Call Distribution (ACD) Voicemail Conference calling
