It helps with improving communication and collaboration with teams, employees, and customers making it one of the best phone systems out there.
So, for example, a softphone can combine a telephone conversation with text chat and screen sharing, which means a conversation between two employees can seamlessly add more participants, handle private text chats between those participants while the call is still going on, and extend to a collaboration session in which the group shares screens, documents, and data—no prep, no reserved lines, just button clicks. In the case of a CRM integration, the system could recognize the customer's phone number or some other identifier and automatically pull up that record for the technician or salesperson answering the call. It can even alert a manager to monitor the call if it's an especially important client.
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16. Hi, you’ve reached [X Business Name]. Our regular business hours are [State opening hours]. If you need to reach someone immediately, please call [contact’s name] at [cell phone number]. If not, leave your name and contact information and a representative will get back to you when we re-open.
The company offers a selection of local and national business numbers but it lacks international numbers. If you need a virtual number to break into a foreign market, you might be better off with a company like RingCentral or Phone.com.
The key here is customer service. If it’s information that’ll help your business better serve your customers, don’t be afraid to ask for it. Write out your voicemail script and practice it. It may seem silly, but you’ll save time if you write down what you want to say in your message. Get everything you want to include in your greeting down on paper, and then rehearse it before you record your greeting to ensure your script flows smoothly.
Website: https://www.versum.com/m/blog/setting-the-best-voicemail-messages-for-your-beauty-salon/
Need script options? Take a look at these templates (and modify them as you please):
09Hey, I’m available right now but can’t find my phone. Kindly leave a message and I will call you back as soon as I get it. This cute message will help your callers know you aren’t close to your cell phone. They’ll be reassured that once you get their message, you’ll call them back.
Line2 is a small business phone service formerly known as Toktumi. It is a virtual phone system you can use with a computer, tablet or mobile phone. The company’s website seems to position this service for entrepreneurs who want to quickly add a business phone line to separate their business communications from personal (hence the name “line 2”). With rock bottom prices, and a streamlined feature set, it’s ideal for startups, entrepreneurs running side businesses, online entrepreneurs, and workers in the gig economy. There is a 7-day free trial. Feature We Like: A widget to get texts directly from people visiting your website — even included in the lowest plan.
Auto-attendant Script for After-hours Calls. Most business phone systems let you set working hours. If a call happens outside normal business hours, you can create a specific auto-attendant that’ll handle those calls with an alternative greeting message and menu options.
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Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, I’ll wait.
Almost 70% of Americans say that it’s their general practice to not answer the phone. At some point or another, you’re going to have no choice but to leave a voicemail for your clients. Here’s how to do it in a HIPAA compliant way.
VirtualPhone.com provides customers with international numbers at no additional cost. Company services also include unlimited extensions, an auto attendant, fax capabilities, and voicemail. The company offers customers a starter package for customers either for free or at a low-cost. This is a great choice for independent and small business owners who wish to expand into international markets while maintaining a domestic presence.
Expand your opening to with 'Thank you for calling [insert company/individual name]' or 'You've reached the voicemail of [insert company/individual name]'. This personal touch goes a long way towards building a rapport even when you're not available to answer the call directly.
“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner.