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Your goal for improving your business voicemail messages is to have more callers ring back or return your calls, so it follows that you also have to check your own voicemails frequently. It’s not just enough for you to be the one to ring and send voicemail messages. When would-be customers are convinced about your products and services to the point that they’ve returned your calls, you now have to take your customer service to the next step.
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Lix faxing, landlines are quickly becoming outdated technology. After all, the features offered by landlines are limited, and communications companies continue to increase pricing. Every cost increase eats into your bottom line as a small business owner, and if you’re like many savvy business owners, you’re always looking for ways to save money. VOIP has all of the features you’ve come to expect from a landline at a more reasonable price point. Being easier to manage is just an added bonus.
CallHippo is an excellent solution for teams that want to define their sales and support processes directly through their business phone provider.
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No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
The last few years have seen a huge rise in the use of automated voicemails and auto-attendant greetings. This has been especially true for the business sector, where professionals should record friendly and polite voicemails to greet their customer callers.
"Business owners may not always be available to answer live calls, which makes voicemail still a necessary function," says Hinze. However, Hinze says that the way businesses use voicemail has changed radically.
There’s often no way around checking your work email several times a day. When your voicemails populate your email inbox, it can save you time and alert you to action items like responding to high-priority customers.
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It isn’t always convenient to keep a browser window open that displays your online voicemail manager. Let’s face it, we probably have too many tabs open already.
For many, checking voicemails is a productivity killer. It's a slow and cumbersome process that makes the user feel like they are using ancient tech to do their job when there are more efficient messaging services available.
“Hey there, this is [name]. You’ve reached [XYZ company]. Unfortunately, I’m currently away from the office and am traveling in [place]. I won’t be back in the office until [date] and I will get in touch with you then.
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Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.