7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP.
In this quick guide, we’ll take a look at what makes a good business voicemail greeting, breaking it down into the elements that every voicemail greeting should contain.
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You may also have the option to record a message and then upload it to your voicemail system.
Phone systems are a big investment with a long-term impact for small businesses. If you get the wrong system, you could have problems. If you go cheap, you could suffer additional expenses when you try to scale for growth. If you go expensive, you could pay for a lot of bells and whistles you don't need, which would put a strain on your budget.
In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
Because for many callers, this will be the first point of contact for your business, it’s important to set it up correctly — but how?
Starting a business can be an excellent way to achieve your dreams. For starters, you’ll have more freedom working for yourself than working for someone else. You can also create your own schedule ... Why Shift4Shop Shopping Cart Software Success Stories Shift4Shop Reviews eCommerce Blog Sitemap Features How to Sell Online Create a Website Start an Online Store eCommerce Online Store Builder eCommerce Web Design eCommerce Marketing Custom Development Start an Online Business App Store Theme Store Support Center eCommerce Forum eCommerce University Developer Portal Supported Payments About Us Contact Us Become a Partner Affiliate Program Did you know your browser is out of date? Please download the most up-to-date version of your browser or use a newer browser to continue surfing. In effort to keep your personal information secure and provide you with the best experience the upgrade is required. To download the most recent version of your browser or to install a new browser of your choice, please click any of the icons below and follow the instructions on the page. What is the Best Small Business Phone System?
14. Howdy, you’ve reached [business name]. We can’t expend your name for the time being, but within the event you allow your title and quantity, the next on hand team member will return your name as rapidly as that you just can be ready to assume.
13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
Voicemail Script #10: Uncovering Competitor Info. When it comes to sales voicemail scripts, even the smallest details of a message significantly impact the response rates. You can rely on the specific info available on the prospect’s competitors to incite a response. This voicemail script does the magic for organizations in a competitive market.
While it’s not necessary to memorize the script, it’s an added advantage when your call representatives have practiced reading it over and over again. By doing so, the flow of the script is clear to them. This familiarity can avoid confusion or dead airs during the call when your callers may be confused as to what the next word may be, for instance.
Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message.
Let us know in the comments if you want to suggest an addition to our list of small business phone services. We’d love to hear about it. We’ll check it out. How Can Your Alma Mater Help Your Small Business? The Importance of a Great Logo for Your Business Sponsored by Fiverr Humanizing the Customer Experience with Technology The A-Z of VoIP Phone Systems and How They can Transform Your Business 6 eCommerce Customer Service Benchmarks for Your Business What Can Small Business Learn From the Rich and Successful? TJ McCue served as Technology/Product Review Editor for Small Business Trends for many years and now contributes on 3D technologies. He is currently traveling the USA on the 3DRV roadtrip and writes at the Refine Digital blog.
In short, more often than not, voicemail greetings feel bleak and boring to callers. If you’re a business, boredom is an awful way to start off the conversation with potential customers. Since the attention span of a human being fluctuates around 8-10 seconds, filling them up with a standard voicemail greeting is the worst idea you can have.
24. Hello, you’ve reached [business name]. Every call is important to us, so please leave a brief message that includes your name and phone number so a member of our customer success team can call you back as quickly as possible.
Businesses taking advantage of BYOD capabilities will usually set monitoring/security/data ownership and access policies to protect sensitive business data if/when these devices are taken out of the standard office environment.
1. Hi this is [you name], I’m either away from my desk or on the phone, please leave your name and number along with a short message and I’ll be sure to get back to you.