10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."
Consider their quality and if the tools you use are performing at a top-notch level. Interactions and tools affect the customer’s overall experience with your business.
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We’re all familiar with this type of voicemail greeting. Simply put, a caller reaches you by dialing your number or extension directly. For an optimal personal voicemail greeting, be clear about who you are, the team you’re on, and when the caller can expect a callback. Unlike company and department voicemail greetings, you may not be able to configure a greeting for open and closed business hours. If that’s the case, use a general voicemail greeting that accommodates both scenarios.
Before we head towards the tips for you to get started on creating efficient voicemail messages, there is one thing you need to realize.
29. Hi, this is [your name] at [X company]. I am on vacation right now and won’t be back to the office until [X date]! Please leave me your name, phone number, and the reason you are calling, and I will get back to you then. Alternatively, you can phone [Name] at [phone contact information]. Thank you for calling!
Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.
For many small businesses, it may not be possible to pick up the phone immediately. Other times, you may receive a call after hours or during a busy time when no staff is available to assist a caller.
Your listeners may not be able to see your happy and friendly face, but they’ll hear the cheeriness in your voice. This makes a significant impact in creating rapport with your listeners. Sounding professional in your business voicemails should never be at the expense of being friendly. After all, no one would ever want to listen to someone on the phone who sounds rushed or is dry and grumpy.
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Doing this gives your prospects the assurity that you will follow up with them which makes them drop in their contact details for you to reach out to them.
This is a test. This is a test of the Answering Machine Broadcast System. This is only a test.
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back.
There are three pricing plans available at Grasshopper – Solo, Partner, and Small Business. All of these plans have all of the aforementioned features. They differ only in the number of phone numbers and extensions included. Grasshopper presents a pretty easy way to get a cheap virtual phone number.
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