When you equip employees with features that promote connectivity, you take your business to the next level.
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Grasshopper became known by positioning itself as the professional, but very hip virtual small business phone service. Grasshopper is a “virtual phone system” meaning that you can get phone numbers, voicemail, call forwarding, etc. independent of phone hardware. This is great for branding and to make your phone help make your small business presence look big. Originally a fun startup in the Boston area, the company was purchased by IT giant Citrix back in 2015. It has 350,000 customers today. No free trial, but offers a 30-day money back guarantee. Feature We Like: Faxes emailed as PDFs.
17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a member of our team will return your call within 24 hours.
Features codes offer a quick way to access voicemail from any device. Users can find their messages from a desk phone, softphone on a mobile device, or WebRTC-based phone within a web browser.
You have reached the office of [Business Name]. All of our representatives are currently busy. However, if you choose to do so, you may leave a brief message, including your name, number, or email, and we’ll be sure to get back to you as soon as possible. Thank you for calling [Business Name].
Callers aren’t going to spend time sitting through a menu that doesn’t let them, at the very least, leave a voicemail. If a caller knows their party’s extension number, an option can, and should, be “Press 1 to leave a voicemail,” or something along those lines. That way, clients can feel as if they’re expressing their concerns without needing to talk to an agent, and without the agent feeling sorry they couldn’t pick up while they were working on something else.
6. Vonage – Best for Businesses that Need It All. Visit Vonage. 50+ voice & communication features. …
It isn’t always convenient to keep a browser window open that displays your online voicemail manager. Let’s face it, we probably have too many tabs open already.
Unlike other virtual US phone number providers, MightyCall doesn’t limit you on the device type or the number of devices you can sign in on. With its monthly fees ranging from $19.99 to $99.99, this scalable product is best suited for small businesses and teams on-the-go or based remotely. The app is easy to set up and utilize, and the only downsides come in the form of occasional bugs and poor call quality due to connectivity issues. ⦿ HD audio and video meetings with screen sharing ⦿ Analytics and call quality reporting ⦿ Post call surveys
There’s often no way around checking your work email several times a day. When your voicemails populate your email inbox, it can save you time and alert you to action items like responding to high-priority customers.
Set up Visual Voicemail. If your carrier supports Visual Voicemail, you can set it up with these steps: Go to the Phone app, then tap the Voicemail tab. Tap Set Up Now. Create a voicemail password, then tap Done. Enter your password again to confirm it, then tap Done. Select Custom or Default. If you choose Custom, you can record a new greeting.
Can you hear me now? That phrase is one we all utter, most frequently from mobile phones. But when it comes to small business phone services, we sometimes hear it from landlines and VOIP phones.
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
Your office phone can be the best technology investment you’ve ever made because it affects sales, marketing, operations, and customer service. Check out our latest guide to ensure that you get the best office phone system features available.
“Hello, you’ve reached the Marketing Department at [XYZ Company]. All of our team members are currently working with other clients to [insert goal] and are unable to take your call.