A voicemail and voicemail greeting are two different things. A voicemail serves to leave a message and contact information to an individual or business. A voicemail greeting serves to welcome those who call while you are out, encouraging them to leave a message and contact information. A well-crafted voicemail greeting also serves as a tool where one can leave a good first impression.
Regardless, you have to remind your callers that it’s the holidays, that things are busy, and that in order for you to run your business more smoothly and get to as many customers as possible, you need your customers to leave a detailed message, and you need your voicemail greeting to express that it’s the holiday season and things will be slower. Remaining transparent by acknowledging it’s the busiest time of the year allows customers to anticipate a wait. This helps improve the customer experience and make them feel more welcome.
.
Most voicemail services are included as a feature of a broader business phone system – like you’ll find with VirtualPBX Voicemail.
11. Hello, you’ve reached [your name]’s cell phone. I can’t take your call at the moment, but if you leave a brief message, I’ll get back to you as quickly as possible.
Perhaps the most important feature of any business voicemail service is its acceptance of custom greetings.
The phrase ‘Your call is important to us’ is very overused and can sometimes come off as insincere. Instead your professional voicemail greeting should say something like ‘We appreciate your call and look forward to speaking with you soon.’
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back."
In today’s day and age where almost every resource can be found online, that’s even all the more reason to convince you why practicing is important. It can be as easy as searching for examples on YouTube and learning the tricks of the trade from no less than the professionals themselves.
Website: https://www.onsip.com/voip-resources/smb-tips/10-sample-call-center-greeting-scripts
Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, I will receive an affiliate commission. However, I only recommend products and services that I use and believe in. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”
Forward calls to a pre-determined number during a power outage or when the connection to the cable modem is lost so you will never miss a call.
10. Hello, you’ve reached [your company]. We’re sorry to have missed your call. Please leave a brief message including your name, number, and reason for calling and a member of our team will get back to you within one business day.
Editors' note: Line2 is owned by J2 Global, the parent company of PCMag's publisher, Ziff Davis.
You may also have the option to record a message and then upload it to your voicemail system.
Pricing: Vonage offers three different business phone plans, costing $19.99, $29.99, and $39.99 per month respectively. Each step up offers additional features.
You want this experience to be a positive one for the caller. Make sure your voicemail provides information such as your hours for operation and additional contact information. You’ll also want to address when the caller can expect your call or list other ways they can get in touch should you not answer.
The Best Professional Voicemail GreetingsCheck out our tips on making sure your voicemail is ready for your next missed call!