If anything big changes- address, phone, etc.- make sure you correct your voicemail early on. Keep It Short; We know, we know. We just gave you all this information and we’re now telling you to ‘keep it short‘. But, a professional voicemail greeting (or any for that matter) shouldn’t go beyond 20-25 seconds.
35. Hello, we’re wishing you all a happy [X holiday]. Our office is currently closed so our employees can celebrate with their loved ones. Please leave your name, number, and reason for calling and a member of our team will return your call when we reopen on [X date].
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Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
In order to determine the number of users you need for your RingCentral phone system, count the total number of devices you need, including desk phones, softphones, conference phones, and fax machines.
Voice over Internet Protocol (VoIP) phone systems allow users to make voice calls over the Internet. It converts callers' voices to digital signals that travel over the internet, allowing people to make calls from their computers.
This is NOT an introductory price. Actual price. To calculate the total number of users, count your employees. (Employees can have up to 10 phones each).
Set up a professional voicemail greeting to ensure that those who need to contact you can leave a message to keep the discussion going. Another advantage of creating a professional voicemail greeting is that it reassures callers that they dialed the correct number, reducing the number of wasted messages and hang-ups.
Your prospects are under the impression that a brand will be always available to cater to them, now for some circumstances, a few brands might not be able to serve their prospects 24/7 which is why creating a voicemail message becomes useful.
26. Hello, you’ve reached [your name]. I’m either on another call, on a top secret mission to Mars, or I’ve just stepped away from my desk for the day. Leave a message after the tone and I’ll call you back tomorrow or in about seven months.
Sample Short Voicemail Greeting: Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you. Sample Business Voicemail Greeting: Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information
VoIP security. As touched on above, the underlying protocol for VoIP is SIP and it wasn't built with security in mind. This means hackers are taking advantage of several new attack vectors. One example is a denial of service (DoS) attack specifically on a phone service rather than the network as a whole. This will garble or drop your service because it results in your connection quality degrading, heavy latency, and system crashes. Caller ID spoofing is also becoming more common. This amounts to a phishing attack using a phone rather than an email. By calling workers with a caller ID that looks like it's coming from inside the company, hackers are able to get employees to cough up all kinds of sensitive information because they think they can trust the person at the other end of the call.
With all of these things to think about for a short 20-second voicemail, you might be feeling a little bit overwhelmed. We promise it’s actually is much simpler than it sounds.
Where RingCentral sets itself apart is its vast array of third-party integrations. You can integrate CRM software or make use of RingCentral’s AI to better provide service in one simple interface. Users can access their admin panel from any device to make or receive calls, monitor voicemail, set their call forwarding settings, and more. The mobile app available for iOS and Android also makes staying connected a breeze when users are away from their desk phones. On top of all that, 24/7 customer support is included with even the most basic plans.
When it comes to doing business efficiently, I say it's time to hang up on voicemail.
Pricing: UniTel Voice starts at just $9.99/month which includes 500 monthly minutes, unlimited greetings, extensions, voicemail and more.
Get a business 1-800 number, or an 888, 877, 866, 855, 844, 833, which can routed…
In today’s digital-first world, it can be extremely easy to treat things like your business voicemail as an afterthought. Your voicemail has the potential to communicate so much more effectively than its digital counterpart.