Recording company voicemail can be really simple, like speaking your new business voicemail script into an iPhone, or you can set up voicemails across your entire company at a highly professional level.
In today’s digital-first world, it can be extremely easy to treat things like your business voicemail as an afterthought. Your voicemail has the potential to communicate so much more effectively than its digital counterpart.
.
Recent Posts 25 Best Elevator Pitch Examples for Startups and Entrepreneurs 21 Best SMART Goals for Project Managers 25 Leadership SMART Goals Examples for Managers and Employees Force Field Analysis Explained with Examples Monroe’s Motivated Sequence Explained [with Examples]
Voicemails need to maintain a professional consistency that’s aligned with the entity it’s representing. That said, the structure can vary depending on the situation. There’s no template set in stone. In fact, trite and generic should be off the table. The goal should be a balance of uniqueness and practicality.
23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a member of our team will return your call within 24 hours.
Phone.com offers support services through phone, email, and live chat. However, this support is not necessary 24/7. Also, users must pay extra for CRM integration and call conferencing features. Other virtual phone number providers offer these additional services to users for no extra charge.
What you decide will impact the type of VoIP system your business requires. Here are a few systems to consider when reviewing the providers in this article: PBX (Private Branch Exchange) – Used to communicate internally (within the company) and externally (with the outside world). It is a private telephone network. PBXs often handle internal phone extensions and call management. Virtual PBX – Used to provide businesses of all sizes PBX technology to manage phone tasks within offices and departments. SIP Trunking – A Session Initiation Protocol (SIP) Trunk is used for multiple real-time applications like voice and video applications. Data is sent and received via a SIP client. PSTN (Public switched telephone network)
Keep it short and sweet so that the caller can quickly leave their message and move on with their day.
19. “Hi, you’ve reached [your name] at [X company]. We are sorry but our office is closed until [date]. Please leave us your name and phone number and our team will get back to you as soon as possible. Enjoy [holiday] and thanks for calling [company name]! If you do happen to be open the holiday season, it’s important to provide holiday hours. Especially if your hours vary from your regular hours.
To leave a voicemail message, please dial your extension now. If you wish to leave a message in our general voicemail box, please stay on the line. Messages left in our general voicemail box are monitored and will be addressed within the next business day. Thank you.
A good voicemail greeting is short and professional, lets people know that you’ll get back to them, and invites callers to continue engaging with a call-to-action. You should also show your personality if you’re in an industry or role that allows that. If your industry is more conservative, however, you’ll want to keep humor and personal touches to a minimum. A greeting Your name Your company A simple explanation for missing the call (e.g. you’re away from the phone or are on holiday) A rough estimate of when you’ll get back to the person An alternative person to reach out to (if you’re out of office) An alternative mode of communication (if you prefer email or text) A call-to-action such as “Leave a message” or “Send me an email at [email protected]”
The number you have xxx-xxxx (your number) has been changed, the new number is xxx-xxxx (again, your number). CULATA!
For many businesses and professionals, your voicemail greeting is going to be the first point-of-contact for your customers. This is especially true for service businesses, who often rely on their voicemail to collect information from interested parties.
Businesses, however, may prefer the security of a local system. They have the option of purchasing a private branch exchange (PBX) server to handle all their calls from local hardware.
Pricing Features All Features Mobile App Call Menu Options Local & Toll-Free Business Numbers Business Call Routing Client Notes CRM Port My Business Number What is a Virtual Phone System? What is a Virtual Phone Number? Reviews About Us Blog FAQ Log In
Grasshopper is a great small business phone system offering a range of features like auto-texting customers when you can't make and receive calls. They also offer hold music, a free number, call logs, and other business VoIP phone service features. All Grasshopper plans include unlimited calling to the US and Canada There is not a per-user charge on Grasshopper plans, which allows you to add as many users as you need without worrying about extra fees. This is not the case when using many of the other companies we reviewed While Grasshopper does not offer a free trial, their service comes with a 30-day money-back guarantee, with a full refund available if canceled within that time period According to many online reviews, while Grasshopper’s customer support team seems responsive and capable, there have been reported billing problems and issues in the product that should not need a call to customer support to manage (such as voicemail management)
Obviously, I need to update it. And if you haven't changed your voicemail greeting in over a year, you're likely in the same boat.