GoToMeeting is a video conferencing and collaboration software that can launch meetings from various locations such as email, Microsoft Office, and instant-messaging tools. The solution is suitable for businesses of all sizes and ... Read more
Voice over Internet Protocol (VoIP) phone systems allow users to make voice calls over the Internet. It converts callers' voices to digital signals that travel over the internet, allowing people to make calls from their computers.

The auto attendant feature automatically redirects an incoming call to an extension without the need of a telephone operator, while audio conferencing lets multiple users join a single call. With ring groups, you can share the distribution of incoming calls among group members. As one of the best virtual phone service solutions, VirtualPBX provides ACD queues, an advanced version of ring groups, among its features. Given that it distributes calls to a group of users, this functionality makes managing a call center with large volumes of inbound calls much easier.
As an all-in-one virtual receptionist system, MightyCall handles all calls made and received via vanity, local, and toll-free numbers. Considering that all calls can be routed to specific departments, processing a large volume of customer queries shouldn’t be a problem.