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The Key Elements of Professional Voicemail Greetings & Examples. WRITTEN BY: Corey McCraw. Published July 23, 2021. Corey McCraw is a staff writer covering VoIP and Unified Communications. Corey has over a decade of experience in marketing, tech writing, and corporate communications and has even penned content for the former First Lady Michelle
As a business, you always want to present yourself as professional. Be sure your voicemail sounds friendly and personal. For a more polished sound, you can hire a voice artist to record voicemail greetings from as little as $39. Business 1300 can help you write your script and source a well spoken, clear voice from our team of voice artists to do a recording for you.
VirtualPBX provides every extension owner in your company with custom routing. If the employee isn’t available, the call will go to the personalized business voicemail account for that employee as a result. In this way, each employee can have a business greeting for callers. Similarly, you can set up voicemail boxes for departments or your company as a whole. Even if the call goes to a phone that already has personal voicemail, we can make sure your business calls only go to your business voicemail system. People that call the employee’s number directly get personal greetings, those that go through VirtualPBX get a business greeting.
Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me …
The key here is customer service. If it’s information that’ll help your business better serve your customers, don’t be afraid to ask for it. Write out your voicemail script and practice it. It may seem silly, but you’ll save time if you write down what you want to say in your message. Get everything you want to include in your greeting down on paper, and then rehearse it before you record your greeting to ensure your script flows smoothly.
General Voicemail Greeting Examples. Here are a few ideas for greetings that can get you started, ranging from strictly businesslike to a less formal greeting. Hello, you have reached Jim Smith. Unfortunately, I cannot take your call right now, but I would like to return it as soon as I can.
Gain a variety of tools with one of the best office phones for your business. Opportunities for gaining more customer connections are bound to happen as a result.
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Your business voicemail service may come with the capability to forward new messages to your email address.
I realize there are still those that swear by voicemail and use it regularly in business. However, consider that the telegraph was once an innovative form of communication!
When someone reaches your voicemail, it’s important that you help them confirm that they have reached the right person by providing all of the relevant information that they will need. Who have they reached? Did they contact the right person and the right business? Should they leave a message? When will you get back to them? Is there a better time for them to call?
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11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
Virtual phone numbers are an excellent way to keep your personal text and phone calls separate from your business texts and phone calls. The numbers come with features like auto-attendants, voicemail, and fax. These features are all valuable to the entrepreneur who must run a business without the employee support to maintain office responsibilities. A virtual phone number will also add a bit of credibility to small businesses.