A number of other features may come with a business voicemail service. Packages from different vendors vary in scope, but these options are common in the business telephony industry.
If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers. Here are sample greetings you can use to help you craft your own.
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Many of our users don’t need calls routed to their phone, they just want a good virtual voicemail system. We can do that, too. Just set up your VirtualPBX account with multiple voicemail boxes for each user or purpose you need. Furthermore, we can route calls directly to voicemail, without ringing a phone first.
27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.
Incorporating tools like conference calling and web conferencing software can unlock new levels of productivity for your small business.
5. Holiday Voicemail Greetings. Happy [X holiday]! You've reached [your name] at [X company]. I am currently out of the office, but please leave me your name, phone number, and the reason you are calling, and I’ll return your call after the holidays.
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Pricing: Grasshopper offers three plans. Their solo plan is $29 per month and offers one phone number with three extensions. The Partner plan is $49 per month and offers three numbers and six extensions. The Small Business plan is $89 and offers five numbers and unlimited extensions.
Call Routing Business Hours Call Analytics Call Masking Call Recording Customer Data Inbuilt CRM Team Management Lead Qualification Concurrent Ringing IVR Two way SMS Lead Notifications Interested in:Outgoing callsLead DistributionLead QualificationClick to CallCall BackNot sure
RingCentral allows customers to take calls from any device, return calls with one click, welcome callers with a custom greeting, track incoming and outgoing calls in their log system, and port existing toll-free numbers into their service. RingCentral is a reasonably priced, feature-rich option for growing businesses.
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The biggest barrier is actually getting them to leave the voicemail in the first place. Don’t get in your own way by recording a long, drawn-out voicemail greeting that might do more to convince them to hang up than actually leave a message.
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In order to determine the number of users you need for your GoToConnect (formerly Jive) phone system, count the total number of devices you need, including desk phones, softphones, conference phones, and fax machines.
Great List. Telecom Recycle is also a very good option if someone is looking to sell his/her business phones.
Common business practice is within 24 business hours. Any extra messages or information you’d like clients to know. For example, if you are no longer accepting a particular insurance plan, the end of your voicemail greeting is a great place to convey that information.
A lot of small businesses set up a 13, 1300 or 1800 number to appear more professional, but that’s only the first step. Using a business phone service gives you a range of advantages over your standard landline, including the ability to: Set your business hours and record different voice greetings to align with a particular time of day or year. Set up an automated response, add department extensions to route the calls, and more. Have multiple users on the phone number via call overflow regardless of their location. For ideas on what to include in your voicemail greeting, see our blog on examples of professional voicemail greetings.