In this quick guide, we’ll take a look at what makes a good business voicemail greeting, breaking it down into the elements that every voicemail greeting should contain.
You have employees because you need them for your business. They, too, have needs that go beyond receiving a paycheck.
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1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘ double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.']
Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
19. Hi, you’ve reached [employee name]’s voicemail box. [Employee first name] no longer works for [company name]. Please call our main line at [phone number] and we’ll be happy to connect you with a current team member who can help.
While there's a long list of reasons, there's an even longer list of systems and features addressing these common challenges. However, we find most small businesses require one or more of these core phone system capabilities:
1.“Hi! Thanks for calling [company name/your name]. Please leave a brief message and we will get back to you as soon as possible. Have a great day!”
Pricing: Grasshopper offers three plans. Their solo plan is $29 per month and offers one phone number with three extensions. The Partner plan is $49 per month and offers three numbers and six extensions. The Small Business plan is $89 and offers five numbers and unlimited extensions.
Here are several tips to consider when setting up a professional voicemail greeting:
But with integration being at the heart of VoIP and UCaaS, you can't make a purchasing decision here without thinking about the future. On one side, consider each vendor carefully to see what they've done over the last half-decade in terms of product development and keeping up with VoIP and UCaaS trends. On the other side, think about what you'll need in the next five years.
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A quick greeting;A call to action such as ‘send me an email at…’ or ‘leave a message…’;Your name and the department you belong to;Any alternative mode of communication if available;Your company name. 3. Think Every Message Through
Pricing: MyOperator’s plans are straightforward. They start at $10 per month for 200 minutes per month and go up to $200 per month for 100,000 minutes per month. Each plan also includes unlimited extensions, pro licenses, and a number of internal departments that the system can be used within.
12. Howdy, right here’s [your name]. I’m away from my phone for the time being, but toddle away a message after the tone so I will receive aid in contact later today.
Potential customers are drawn to Grasshopper's affordable plans, features, and ease of use. Unfortunately, there is talk about dropped calls, which could negatively impact day to day business.
To whom it may concern. You’ve tried to reach Wilbur and Ed. We aren’t here at the moment, but if you want, you can leave your contact information at the tone and one of the brood will get to you shortly. Take care, thanks for the call.
37. You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you.