In this mega guide, we break down what you need to know about the best VoIP phone solution. With numerous phone systems on the market, it can be tough to choose the right one.
Hi. You have reached [Business Name]. Our offices are currently closed for the holiday season. We shall return on January 2, 2020, working office hours from 9 am to 5 pm, Monday thru Friday, closed Saturday and Sunday. Until then, please leave a short message and number, or email address, and we’ll get back to you shortly. Thank you for calling.
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Of course, yours may need more details. But, even if you’re changing your outgoing message every day, it should only be a slight variation from a standard greeting.
CallHippo is an excellent solution for teams that want to define their sales and support processes directly through their business phone provider.
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Your phone service includes a 411 and White Pages directory listing (simple, straight-line listing) for new phone number(s). A 411 and White Pages directory listing for your toll-free numbers is optional and provided at an additional charge.
Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
We recommend CallHippo’s Silver plan as the best virtual phone system for a small business’s sales or marketing team. The cost starts at $24 per month for each user, and should you decide to go for this option, you’ll get all the features from the Bronze tier alongside a few more useful services. Additional features include unlimited incoming calls, call queuing, call cascading, interactive voice response (IVR), live call, call reminder, internal team calling, user working hours, after call work, holiday routing, and intelligent analytics.
In order to determine the number of users you need for your GoToConnect (formerly Jive) phone system, count the total number of devices you need, including desk phones, softphones, conference phones, and fax machines.
Line2 is a small business phone service formerly known as Toktumi. It is a virtual phone system you can use with a computer, tablet or mobile phone. The company’s website seems to position this service for entrepreneurs who want to quickly add a business phone line to separate their business communications from personal (hence the name “line 2”). With rock bottom prices, and a streamlined feature set, it’s ideal for startups, entrepreneurs running side businesses, online entrepreneurs, and workers in the gig economy. There is a 7-day free trial. Feature We Like: A widget to get texts directly from people visiting your website — even included in the lowest plan.
9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”
Now that you know what kind of action needs to be performed to optimize the customer experience while ensuring your day runs as smoothly as possible, you have to be sure your customers know how to perform whatever action you want them to do. Calls-to-action need to be front and center with an easy process to follow when businesses optimize their business voicemail greetings to ensure a smooth experience. People want fast answers when a deadline is approaching, and one team can only handle so much disorganized information.
8. “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you’d like to chat, and I’ll get to back to you ASAP.”
You can even use the UniTel Voice mobile app to add your business phone number as a second line to your existing mobile phone, turning your personal smartphone into your office phone when you’re on-the-go.
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That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.