Be unique in your voicemail greetings, add a human touch when creating the message.
16. "Hmm. Gryffindor … No, Ravenclaw. Yes, you definitely belong in Ravenclaw. *Pause.* Okay, you haven't reached the Sorting Hat — it's the voicemail of [your name]. Please leave your name and number (and just for fun, the Harry Potter house you think you belong in) and I'll return your call as soon as possible."
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Note: A line that is dedicated to an alarm, credit card, ATM or fax machine should not be included in a Rollover Hunt Group.
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• Uniform Distribution: routes calls to the first available line in the group that has been idle the longest.
15. “Hi, Thanks for giving us a call! Sorry, but we are closed right now. Please leave us your name, number and the best time to reach you and we’ll get back to you within the day. Thank you.”
Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
Creative Voicemail Message Examples: Here are a few voicemail message examples you can record if you have the opportunity to leave a professional sounding message, while still having a bit of fun. Before choosing one of these options, be sure your company allows for a little creativity. If you work in a strict professional position, theses
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
Even if your business is still in its initial stage and you’re working with only a few customers, it’s not too early to think about an online business number.
Allows you to specify the name that will appear for your number when you make an outbound call. The person you are calling must have a Caller ID compatible telephone or display device.
Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message.
Then, you waste more time by sending that person a text telling them that they "butt dialed" you, but you feel the need to let them know so they don't do it again.
We know what it’s like to build a business from the ground up, and we understand the importance of a good support system.
Are you struggling to come up with a voicemail greeting that you believe in? Do you find that everything you record comes out too casual, overly professional, or doesn’t seem to touch all of the bases that you want it to?
Wayne Rash's IT Watch Column: www.pcmag.com/it-watch Wayne Rash is a freelance writer and frequent reviewer of enterprise hardware and software. He is also a Senior Columnist for eWEEK. Email him at [email protected] Follow him on Twitter @wrash. Read the latest from Wayne Rash Line2 Review RingCentral MVP Review 10 Important Points for IT Pros Migrating Their Phone Service 10 Things About VoIP You Didn't Know You Needed to Know Why Mobile VoIP Should Be Part of Your Business Phone System More from Wayne Rash facebook twitter flipboard google instagram pinterest