Some voicemail transcription services are completely automated, while others rely on people to do the work manually. The one that is best for your business will depend on what level of accuracy you need, and how quickly you want to receive the transcription.
The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.
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Recording a voicemail greeting for your business can be challenging, but these messages are essential for establishing your credibility and professionalism. Save time and energy by using one of our scripts as a starting point for crafting your own unique message.
We all love the internet, but it's not necessarily the safest place for your business voice communications. If you fall into this category, remember that while the internet uses the IP protocol and VoIP runs over IP, that doesn't mean that VoIP must run over the internet. You can get all the UCaaS software benefits we've mentioned by running your voice network over dedicated lines. Sure, it'll cost more, but it will also ensure crystal clear voice quality as well as the ability to implement much-improved data security.
In this quick guide, we’ll take a look at what makes a good business voicemail greeting, breaking it down into the elements that every voicemail greeting should contain.
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Sometimes it’s difficult to remember that customers don’t have the knowledge and expertise you and your colleagues have regarding your business. Again, the main idea behind a business voicemail greeting is to offer a clear, actionable message. If you’re using technical terms that make sense only to you and your colleagues, you’re going to alienate the customer rather than encourage him/her to leave a message.
“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
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For more accessibility options, see Learn how to navigate Skype for Business using accessible features.
You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.
Whoopee, a call. I wonder who this could be? No…wait…don’t tell me…Oh yeah. Sorry, you bore me.
Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.
Google voice offers all individuals who need to separate their business calls from their personal calls a second number to use for no monthly fee. Most calls within the United States and Canada are completely free. The price to call certain U.S. numbers that are not free and international phone numbers begin at a penny a minute.
After practicing so many times to get your business voicemail messages done accurately, perhaps now you have more confidence to record them. Once that confidence is there, go ahead and record your voicemail message. But before sending it to everyone on your contacts list, you also want to have a preview first. This means taking the time to listen to the recording to be sure it’s perfect.
43. Howdy, right here’s [X company]. We’re no longer ready to expend your name for the time being, but please toddle away a short message so we can receive aid to you rapidly.