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GoToMeeting is a video conferencing and collaboration software that can launch meetings from various locations such as email, Microsoft Office, and instant-messaging tools. The solution is suitable for businesses of all sizes and ... Read more

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But with integration being at the heart of VoIP and UCaaS, you can't make a purchasing decision here without thinking about the future. On one side, consider each vendor carefully to see what they've done over the last half-decade in terms of product development and keeping up with VoIP and UCaaS trends. On the other side, think about what you'll need in the next five years.
The Ultimate pack is priced at $99.99 and offers ten toll-free local numbers and all the features from the lower tiers with the addition of API and high-priority support. .

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2. Professional voicemail greetings for your business cell phone number. It’s a good practice for each of your team members to have their own personal business phone numbers.
10 Voicemail Greeting Scripts. Now that you know the principles of our voicemail greeting philosophy, it is time to take a closer look at some standard and best-practice examples you can use for your business.

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Automatically redirects your incoming calls to another number, voicemail or do-not-disturb announcement.
Invite the caller to leave a detailed message. If there is certain information you need, make sure to include that information here.

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Increase the odds of getting a call back by mentally composing your message before each call. And remember, people hate it when callers state their name and phone number too quickly in voice mail messages – no one wants to listen to a message ten times to comprehend simple information.

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The call features list is even more impressive. You can answer calls with a pre-recorded auto-attendant message, provide callers with on-hold music while they wait, and use customizable hold messages to deliver valuable info about your business. You can also forward calls depending on your availability to ensure you don’t miss the important ones.

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    Some of the features that you'll typically get with small business phone systems are: Support for multiple lines On-hold music and announcements Automated Attendant Automatic Call Distribution (ACD) Voicemail Conference calling

    For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency.
    The key here is customer service. If it’s information that’ll help your business better serve your customers, don’t be afraid to ask for it. Write out your voicemail script and practice it. It may seem silly, but you’ll save time if you write down what you want to say in your message. Get everything you want to include in your greeting down on paper, and then rehearse it before you record your greeting to ensure your script flows smoothly.

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    Business Voicemail Greetings: Example Scripts. Here are some great examples of professional voicemail greetings that you can use in your business! The Standard Business Greeting “Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say.

    32. Hi, you’ve reached [your name] at [your company]. I’m away from my desk. Please leave your name, number and a message, and I will get right back to you.
    A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished …

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    The call features list is even more impressive. You can answer calls with a pre-recorded auto-attendant message, provide callers with on-hold music while they wait, and use customizable hold messages to deliver valuable info about your business. You can also forward calls depending on your availability to ensure you don’t miss the important ones.

    You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.
    Your phone service includes a 411 and White Pages directory listing (simple, straight-line listing) for new phone number(s). A 411 and White Pages directory listing for your toll-free numbers is optional and provided at an additional charge.

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    “Hey there, this is [name]. You’ve reached [XYZ company]. Unfortunately, I’m currently away from the office and am traveling in [place]. I won’t be back in the office until [date] and I will get in touch with you then.

    Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
    Unlike most providers on our list that offer online phone number services, MightyCall provides an advanced communications system made to aggregate customer queries coming from phone calls, but also social media channels and emails, into one queue. This provider’s service appeals to small and mid-sized business owners who want to improve their internal and external communication and organize client data in a way that’s cost-effective and less time-consuming.

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Ooma is a “smart communications platform” for businesses and consumers. A publicly traded company (NYSE:OOMA), it offers small business phone services for $19.95 per user per month currently. The plan comes with unlimited calling in North America and Puerto Rico. No contracts are required. Oooma offers VOIP phone and conference hardware which are an additional one-time cost. Feature We Like: HD voice quality.

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Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!

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You can no longer have a lousy phone system that lacks compelling features. Modern phone systems offer redundancy to direct calls to cell phones in the unlikely event of an internet connection outage. Whether you’re selling the best office phone for a small business or international enterprise, a modern VoIP solution is within reach.

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8×8 beats the competition when it comes to state-of-the-art call center features. Thanks to unlimited calling within 47 countries, it’s got the best solution for bringing your business to the international market while impressing your clients with first-class customer care. Ironically, the one area 8×8 should work to improve is its own customer support.

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