Expand your opening to with 'Thank you for calling [insert company/individual name]' or 'You've reached the voicemail of [insert company/individual name]'. This personal touch goes a long way towards building a rapport even when you're not available to answer the call directly.
Perhaps the most important feature of any business voicemail service is its acceptance of custom greetings.
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Before we head towards the tips for you to get started on creating efficient voicemail messages, there is one thing you need to realize.
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When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
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Mood can also play an important factor in your recording. Record the greeting in a quiet place, remember to smile, and focus on leaving a positive message that’s sure to please your customers. (Tendant provides an example script you can leverage for your voicemail greeting.) Cut through the noise by speaking clearly. From honking horns to spotty cell service, callers often have their own background noise to contend with. The last thing you want is a missed message due to a lack of clarity, so make sure your outgoing greeting is clear, concise, and recorded at a reasonable pace.
Note: To enable visual voicemail, ask your admin to make sure you are enabled for Exchange Unified Messaging, following instructions in the Configure Skype for Business Cloud Connector Edition guide. Missed call and message notifications
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Example: 'Thank you for calling [insert name here]. We're sorry we couldn't take your call this time. However, if you'd like to leave us a voicemail we will get back to you within [for example] 30 minutes of receiving this message. Alternatively, if you'd like to reach out by email you can do so at [insert email address]. Again, thank you for calling [insert company name]. We look forward to your message.'
21. Hello, this is [your name]. I’m not much of a phone person, so don’t bother leaving a message. Send me an email at [email address] and I’ll get back to you within 24 hours.
Moreover, this virtual office phone service makes it possible to reach anyone thanks to its unlimited text messaging option. This includes MMS messaging, which allows you to send images and group messages to 10 recipients.
As a business owner, you want every customer interaction to leave a lasting impression. But have you ever stopped to ask yourself how your customers feel about your business voicemail greeting?
Voicemail is a voice message that a caller leaves when the person called is absent or is busy with another conversation.
Aside from not having to listen to muddled messages—especially those with lots of background noise—here are some ways having a business voicemail transcription service can save you time.
When was the last time you gave a thought to your business phone system? Perhaps the last time there was an outage? If your company's roots go deep, it's possible that you're sitting comfortably with a PBX system, thinking that if it's not broken, there's no need to fix it. There are an unfathomable number of choices for business phone systems right now. Do you want something that lives in the Cloud, or something that you can see in a closet? What are you starting with -- do you have an on-site PBX, landlines and heavy technical support, or is your company lean, mean, and completely comfortable relying on an internet service provider (ISP) with tools off-site?
10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.