We'll outline everything you need to consider to find the best phone system for your small business.
Example: 'Thank you for calling [insert name here]. We're sorry we couldn't take your call this time. However, if you'd like to leave us a voicemail we will get back to you within [for example] 30 minutes of receiving this message. Alternatively, if you'd like to reach out by email you can do so at [insert email address]. Again, thank you for calling [insert company name]. We look forward to your message.'
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If you are looking for a business phone solution that is easy to use, feature-rich, and affordable — phone.com is an excellent choice.
Remember that your goal is to have a higher rate of returned calls. To be able to successfully meet that standard, you need to earn the trust of the individuals you’re calling.
Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
Website: https://www.onsip.com/voip-resources/smb-tips/after-hours-voicemail-and-auto-attendant-greetings
30. Hello, you’ve reached [your name]. I’m currently out of the office and will return on [X date]. If your call requires urgent attention, please call [Name] at [phone number] and they’ll be happy to assist you. If not, leave a message and I’ll return your call when I get back.
The mid-level Partner package is recommended for growing small businesses with one to three employees. It offers the same features as the Solo plan, plus:
By way of a web portal, users can access their business voicemail boxes online. This type of voicemail software lets people skip their phones entirely and simply log into their phone system’s online dashboard.
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Here are some great examples of professional voicemail greetings that you can use in your business!
PLEASE NOTE: Business telephones like these can use landlines with our PBX mini-server OR upgrade to our all-inclusive, 100% managed VoIP digital service.
Some of the more popular small business phone models are Polycom VVX, Cisco 68xx, 78xx and 88xx series phones, and Yealink phones. I have a Polycom VVX 500 on my desk at the office. At my home office, I use a Polycom VVX 400.
Grasshopper is a great small business phone system offering a range of features like auto-texting customers when you can't make and receive calls. They also offer hold music, a free number, call logs, and other business VoIP phone service features. All Grasshopper plans include unlimited calling to the US and Canada There is not a per-user charge on Grasshopper plans, which allows you to add as many users as you need without worrying about extra fees. This is not the case when using many of the other companies we reviewed While Grasshopper does not offer a free trial, their service comes with a 30-day money-back guarantee, with a full refund available if canceled within that time period According to many online reviews, while Grasshopper’s customer support team seems responsive and capable, there have been reported billing problems and issues in the product that should not need a call to customer support to manage (such as voicemail management)
In my experience, many provides allow you to keep your number. Number portability is required of telecom providers in the US and I’ve successfully “ported” landline numbers to both Vonage and Packet8. I can’t speak for other providers though.
Some of the features that you'll typically get with small business phone systems are: Support for multiple lines On-hold music and announcements Automated Attendant Automatic Call Distribution (ACD) Voicemail Conference calling
Another thing to consider when choosing a VOIP service is the third-party plugins that are available for your team to use. Many businesses make use of services like ZenDesk or SalesForce, and there are a number of VOIP providers that offer easy integration with these services. If your business uses CRM tools for managing clients or service requests, having a VOIP provider that offers simple interconnectivity means you can create a customized, seamless solution for all of the important programs that you use.