49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
Provide an emergency phone number. If you are going to be unavailable for a long period of time, let your callers know who they can contact for immediate assistance.
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Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
You don't have to be a large national business to make an impression with your callers. On hold messages are ideal for SME businesses to sound just as professional.
Bonus Tip: If you find that people get cut off before completing their message, call your cell phone carrier and for a couple dollars a month, you can lengthen the time people have to leave you messages.
4.) Bienvenue chez John Doe Solutions. En raison d'un événement en interne, notre secrétaire n’est pas disponible aujourd'hui. Vous êtes le bienvenu à laisser un message. Nous serons de nouveau à votre service lundi. Merci pour votre compréhension.
Your prospects need to hear something which can make them hold on to what you are trying to tell them and that starts with a good attractive statement.
7.) Bienvenido/a al bufete de abogados de John Doe. Lo sentimos, en estos momentos no podemos atender su llamada personalmente ya que está llamando durante nuestro período de vacaciones anuales. Puede enviarnos un correo electrónico a [email protected]. Le contactaremos lo antes posible a la vuelta. Para casos urgentes, por favor, contacte con el representante de nuestras oficinas. Puede encontrar dicha información en nuestra página web www.lawoffice-johndoe.de. Muchísimas gracias por su llamada. Hasta pronto.
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But in the past few years, its use has been in decline. And some offices have opted to get rid of it altogether.
“Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say. Please leave your full name, contact details and reason for reaching out, and one of our staff members will get in touch with you within 24 hours. Thanks!”
If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.
Fast and and accurate, typed text transcriptions of your voicemails, delivered to your E-mail as a Word document. Cloud Storage
If you have an assistant, include their name and contact information in your greeting. If you have a hard time delegating tasks, this is an excellent way to start building it into your processes.
Record a voicemail that is as unique as your business, and add a human touch when creating the message. Encourage your caller to leave a message describing what their needs are.
Shut the office door and turn down the music—it’s time to record! Pretend that your office is your music recording studio as you prepare to vocalize your message. Remember that obscene background noise can be a major turn off to potential customers and prospects.
1.) Tutte le nostre linee sono occupate la momento – Si prega di avere pazienza. Saremo da voi in un momento – PAUSA – Avete già visitato il nostro sito web www.johndoe.com? Le vostre preoccupazioni sono importanti per noi, si prega di rimanere in linea, sarete connessi al più presto possibile – PAUSA – Un momento, prego, il prossimo membro del team disponibile sarà da voi tra breve.