2.) Gentile Cliente. Purtroppo, tutti i nostri rappresentanti sono impegnati con altri clienti al momento. Si prega di avere pazienza. Grazie.
I’d be willing to bet that a lot of Maid businesses really don’t think about their voicemail recording more than a handful of times over the course of the lives of their business.

While email and text support saw an increase in recent years, many customers, partners, and potential hires still prefer to call your company directly. When writing your voicemail script, include basic information such as a short greeting, your company name, an invitation to leave a short message, and the time frame in which the caller can expect a return call. If relevant, you may want to include your office hours, extensions for company departments, and the contact information for your office manager or HR department.
Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.