Because telephone calls are far more likely to reach you than scheduled appointments, the organization must have a system in place to intercept incoming calls to ensure they are turned into actual leads. A customized voicemail transcription for business calls directly affects the way customers perceive your brand. It sets the tone for every conversation that follows and is often the first contact with your brand for a potential customer. All of this builds on the power of the voice to build on your customers' relationships. The immediate resolution for any issues with transcripts of voicemails in hand lets small business owners keep on top of any client experience, maintain a pleasant presence, and remain coordinated.
Business Intro – quick intro announcement heard by the caller before they speak with a business representative. Usually quite short and welcoming, introducing the business to the caller.

Features like Call Waiting, Rollover Hunting, and Call Queue with Music On-Hold ensure your customers never get a busy signal.
It is courteous to acknowledge the effort the caller has made to try to connect with you over the phone.