4.) Cher client, vous avez composé le numéro xyz. Actuellement, toutes nos lignes sont occupées. Nous vous demandons de patienter. Vous serez connectés au prochain assistant dès que possible.
46. Hello, you’ve reached [name], [job title] at [company]. I’m currently away from my desk or on another call. Please leave a detailed message so I can return your call as soon as I get back.
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2.) Cette ligne téléphonique est gratuite, sauf pour les frais de téléphone normaux
Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
4.) Bienvenido/a a John Doe. Si tiene preguntas sobre un pedido, por favor, pulse 1; para cambios en su menú u horarios de apertura, por favor, pulse 2; para preguntas sobre facturación, por favor, pulse 3; y, para información sobre su pedido actual, por favor, pulse 4.
7.) Bem-vindo ao escritório de advocacia John Doe. Desculpe, no momento não podemos atender a sua chamada, pois você está ligando durante nosso feriado anual. Você pode nos enviar um e-mail em para info @ Lawoffice-john doe.de – que entraremos em contato o mais rápido possível quando retornarmos. Em casos urgentes, entre em contato com o nosso representante de escritório. Eles podem ser encontrados em nosso site www.law office-john doe.de. Muito obrigado pela sua ligação - Adeus.
Once in this area, you can see all your various greeting options including which greetings that are already configured.
Professional voicemail greetings & voicemail messagesProfessional Auto attendant greetingsProfessional IVR phone recordingProfessional voicemail marketingProfessional Messages on Hold
A dentist is similar to a doctor. Unlike a doctor, a dentist is going to get far more non-urgent calls as patients will want to know when they can pick up various orders, as well as to book follow-up appointments. The key here is prioritizing so the dentist can respond promptly to the patients who need emergency dental work and other urgent consultations.
The above section details types of phrasing to avoid; however, it doesn’t detail what users should NOT say on their greeting. Though this is a bit loaded, as there are hundreds of combinations of things one shouldn’t say, there are some key components users should ALWAYS avoid. a. Forget About Slang: You should strive to be as professional and welcoming as possible in your greeting. While this may steer you towards using slang, in an attempt to make callers comfortable, it’ll most likely work against you. As a professional, your demeanor, tone, and speech should be clear cut and well articulated. Using slang undercuts this and works against you. b. Don’t Even Think About Profanity: This is a no-brainer. Never, under any circumstances, curse in your greeting EVER! c. Keep Your Sentences Clean, Don’t Ramble: Introduce yourself and give your caller specific direction. Avoid long diatribes detailing tangent thoughts. Keep it simple and quick. d. Always Return Your Calls: It’s important for callers to feel they are valued. Nothing dissolves this quicker than a greeting that doesn’t stress this. For example, “I’ll call you when I can,” “If I don’t return your call, please call back”—these phrases are terrible and completely destroy any good will you may have with a caller.
17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
A monotone voicemail message will not only be difficult to understand, but it will also potentially lose your caller’s interest quickly.
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12.) Herzliche Willkommen bei der Mustermann GmbH. Wir sind Montag bis Freitag von 8 Uhr bis 12.30 Uhr und 13 Uhr bis 16.30 Uhr zu erreichen. Wir können Ihren Anruf derzeit leider nicht persönlich entgegen nehmen. Sie können uns jedoch gerne eine Nachricht hinterlassen. Bitte teilen Sie uns Ihren Namen und Ihre Rufnummer mit.Wir rufen Sie dann zurück.In dringenden Fällen erreichen Sie uns unter folgender Rufnummer 0821 91039- 1211. Vielen Dank.
4.) Todos nuestros empleados están atendiendo a otros clientes. Hemos registrado su llamada y uno de nuestros representantes le devolverála llamada lo antes posible. Gracias por su comprensión. Hasta pronto.
2.) Estimado/a cliente/a, lo sentimos, en estos momentos todos nuestros representantes están ocupados atendiendo a otros usuarios. Le rogamos, tenga paciencia. Gracias.