A few short years after voice mail was developed in the late 1970s, it quickly became an essential business tool.
Caller ID masking is common for many businesses who want their main phone number to appear in caller ID receivers, regardless of which line places a call. In these instances, Cox Business will set up masking to use the main number as the caller ID. Cox Business only masks Caller ID upon request and does not include additional charge(s). If we use a Cox Business virtual telephone number, how do we set up and use voice mail?
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5. “Hi, you’ve reached [company name]. We can’t take your call right now but we will call you back as soon as we’re available. Please leave your name, number and reason for your call. We know your time is precious, so to skip the back and forth, kindly leave a few different times of day that work best with your schedule and we will do our best to reach you then! Have a great day.” This greeting lets your caller know that not only your time is precious, but you realize theirs is as well.
5.) All of our employees are still assisting other clients. Please leave a message or send us an email - we will get back to you as soon as possible. Many thanks for your call - Good bye.
Here’s our ultimate guide, including video and audio samples, on every thing you need to know about professional voicemail greetings:
https://www.universalclass.com/articles/business/customer-service-using-voice-mail-and-taking-messages.htm
Apart from gaining a good impression of you, a clear and professional voicemail greeting is essential for negating any possible concerns the caller may have that you are the correct person to speak to, and will give them the information they need to leave you an effective message in return.
"Hi Yuki, this is Trish Wexler at Chase. Ironically I'm leaving you a voice mail about your email about the death of voice mail."
Your tone will not sound welcoming or easy to listen to if the caller is side-tracked by listening to you sounding out of breath, which could be distracting, and at worst, slightly distressing.
*Note: Some of your users don’t celebrate all the same holidays you do. Remember to keep these voicemail greetings neutral 🌟
You can choose where you would like to store your voicemail and fax messages—in the Calling User Portal or to a specified email address as a .tiff file. 1
It might be a short voicemail message that you’re recording, but you do want to make sure you hit all the bullet points. It also helps to speak eloquently over the phone and that works better when you are prepared with what you’re about to say. You are trying to sell yourself in this message so put your best foot forward. If you practice and write down what you’re going to say, you can get rid of all the awkward pauses, ums, and stumbling over words.
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Letting callers know to leave their name and number so you can call them back is an excellent way to get the right information that you may need from someone that you missed a call from. Otherwise, you might be left with a number with no name to ask for or vice versa. If you run a business and want to include something that usually comes up in professional phone calls, include that as well. For example, if people often ask you to check on business orders, ask them to leave the shipping number so you can get back to them with a ready response.
A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished call experience, the greeting should reflect who the client is calling – whether a general business number, department, team, or individual – and when the customer can expect the call to be returned.
Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.