Don’t Get Creative With Your Voicemail Messages—Many high profile sales trainers advise you to leave all kinds of crazy messages on your voicemail as a way to stand out. What I find is that most of the people who try to do something creative with their voicemail messages end up sounding corny. In fact, seldom do creative off the wall voicemail messages make a positive impression on me. If you want to be viewed as a professional, then make sure your greeting presents you as one.
The following templates and text ideas can be used for almost any kind of telephone prompts. You can switch the language of the text blocks by pressing the tab button.
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Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
This is where a professional voicemail greeting is essential for giving the right impression and information; encouraging the caller to leave you a message, and informing you of what you may have missed.
Hello, you have reached X (service provider). Unfortunately, all our agents are engaged in talking to other customers. You can stay online or to resolve something urgent, try our live chat service. You also have the option of leaving your name, ID and number and our agents will revert to you at the earliest.
4.) Derzeit befinden sich alle Mitarbeiter im Gespräch. Ihr Anruf wurde soeben vermerkt und ein Mitarbeiter wird Sie zeitnah persönlich zurückrufen. Wir bedanken uns für Ihr Verständnis. Auf Wiederhören.
6.) Bonjour et bienvenue sur l’AG de John Doe – Votre agence d’échantillons de produits. Malheureusement, toutes les lignes sont occupées pour l’instant. Réessayez plus tard ou attendez quelques instants. Merci, votre équipe John Doe.
But even that has its limits. “Voicemail transcription still requires customers to leave a message, and they’re just not doing that,” Boalt says.
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17. "Hello! You've gotten the voicemail of [your name]. Leave your name, contact info, and the answer to the eternal question ‘Which came first, the chicken or the egg?' Anyone who gets it right will receive a call back."
I want to congratulate your entire organization for their great attitude, friendly service and classy way you operate the business. You set a standard for excellence that is seldom achieved in the United States.
You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.
For example, an extension user has different greetings for Lunch Break status and Away status. Lunch Break: "I’m currently on a lunch and unable to take your call". Away: "I’m currently away from my desk".
Record a voicemail that is as unique as your business, and add a human touch when creating the message. Encourage your caller to leave a message describing what their needs are.
"If my mom needs to reach me, she'll send a text, like 'Call me now,' if I don't answer," she says.
Click Add to add it to your audio library Click Use the Audio
For more accessibility options, see Learn how to navigate Skype for Business using accessible features.