The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations.
When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
.
4.) Welcome to John Doe. Do you have questions about an order, then please press 1, for changes to your menu or your opening times please press 2, for questions about an invoice please press 3 and for information on your current order please press 4.
So in January, the bank offered employees who didn't need voice mail to interact with clients a choice to ditch it.
4.) Herzlich willkommen bei Mustermann. Haben Sie Fragen zu einer Bestellung, dann drücken Sie bitte die 1, für Änderungen an Ihrer Speisekarte oder Ihren Öffnungszeiten drücken Sie bitte die 2, bei Fragen zu einer Rechnung die 3, und für Informationen zu ihrem aktuellen Auftrag die 4.
I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
"This message is AMAZING! Exactly what we were looking for and we couldn’t be more impressed. Thank you very much! "
14. “Thanks for giving us a call! We promise it’s never a bad time for [company name], but you’ve reached us after-hours. Please leave us your name, number and the best time to reach you and we’ll give you a call when we are open.” Let’s face it, you’re not always open. Yet that doesn’t mean you don’t want to help your caller. Let them know you’ll call them right back when you’re open again.
Your prospects need to hear something which can make them hold on to what you are trying to tell them and that starts with a good attractive statement.
Hi there! You’ve reached [LinkedPhone – Where Freedom Rings!] We’re away at the moment but please leave your name, number, and let us know how we can help you. We’ll make sure the right team gets back to you within [the next 24 hours]. We appreciate your call. Thank you.
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
Get your business connected and protected with Business Internet service that has cyber-security built-in Our solutions will help guide you through complex IT agendas, and stay confidently connected.
5.) Benvenuti alla mailbox personale di Dirk Schuster, dell’azienda John Doe. Si prega di lasciare un messaggio con il vostro numero di telefono dopo il segnale. Sarete richiamati al più presto possibile. Per richieste urgenti, si prega di inviare una e-mail a: [email protected]. Grazie per la vostra chiamata.
Trusted voicemail duplication professionals for over 20 years, helping over 150,000 customers and counting. Hear loved ones
It's easy to get carried away in a voicemail and include more detail than is necessary. We've all been in that situation where the automated or pre-recorded voice on the end of the line goes on and on with more information than you can take in.