I began my career with over 15 years in sales and sales training. Among other roles, I was a national sales trainer and a branch manager for Wells Fargo Home Mortgage.
Cox Business has implemented a feature temporarily that allows you to log into your new voice mailbox and listen to saved messages. This feature is available 30 days after migration during which time you can access your voice mailbox. Press “5” from the main menu to access old voice messages. After a user presses “5”, the system will pause for 3-5 seconds and connect you to your previous mailbox. A user can enter the older PIN to listen to the older messages. After 30 days, Cox Business will remove this temporary access feature. Improvements include enhanced performance and reliability, as well as some new features like Readable Voice Mail.
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If you are unsure of what voicemail system you are on, please contact our customer service team at 1.800.888.1300. How to access your voicemail To access your voicemail from your business phone: Dial 611 and follow the prompts. Your 10-digit mailbox number is your area code + phone number. If auto login is on, skip to steps 2 and 3. Press #. If requested, enter your password, then #. Your default password is 0000. To access your voicemail when you’re away from your business: Dial 1.877.700.2224, and then follow the prompts. Your 10-digit mailbox number is your area code + phone number. If requested, enter your password, then #. Your default password is 0000. How to manage your voicemail Press 1 to play message. Press 2 to save message and go to next one. Press 3 to delete message and go to next one. Press 4 to save message as new. Press 7 to back up three seconds. Press 8 to pause/continue message. Press 9 to go forward three seconds. Press * to return to the main menu. How to set up or change your voicemail greeting
You can’t just make any voicemail message and think that it’s going to be the right fit, your voicemail messages need to have the following tips below so that it can function as a lead capture when you’re not present.
7.) Willkommen bei Mustermann DE, Ihrem Spezialisten für Musterartikel. Möchten Sie eine Bestellung tätigen? Verwenden Sie bitte die Bestellabwicklung in unserem Online Shop www.mustermann.de Wir freuen uns auf Ihre Bestellung. Für alle anderen Fragen erreichen Sie unseren Service per Email [email protected] Gerne beantworten wir Ihre Anfrage rasch. Besten Dank für Ihren Anruf.
Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me. Please leave your name and number and let me know how I could be of service to you. I’ll return your call on the next business day. Thank you!
31. Hello, you’ve reached [your name]. I’ll be out of the office from [start date] to [end date]. Please leave a message and I’ll return your call upon my return. Alternatively, you can email me at [email address] or call [name] at [phone number] for immediate assistance. Thanks for calling!
Having your company name is obvious, but, a lot of people forget to include their website in the recording as well. Your website should be a strong asset to your business. In this day and age it is the place for a potential customer to get more information about your cleaning company and to get to know your Maid Service brand. This can be the difference between them answering the phone when you give them a call returning your voicemail message.
9. “Hi, you’ve reached [your name]. I’m unable to come to the phone right now. But if you leave your name, number and a short message, I’ll be sure to call back.”
d. Utilizing Ambiguity Over Clarity: When setting up your voicemail greeting be direct and to the point. Tell callers your information, a brief greeting, and direction—i.e. “Hi, this is Jim Shamalam (from Iron Industries). Sorry I can’t take your call right now. Please leave your name number, and a brief message and I’ll get back to you as soon as possible. Thank you.” This is ideal, as you inform callers and let them know what they should do to ensure a return call. A lack of direction can lead to callers leaving incomplete messages (lacking contact or other information) or even callers hanging up without leaving a message altogether.
1.) Tutte le nostre linee sono occupate la momento – Si prega di avere pazienza. Saremo da voi in un momento – PAUSA – Avete già visitato il nostro sito web www.johndoe.com? Le vostre preoccupazioni sono importanti per noi, si prega di rimanere in linea, sarete connessi al più presto possibile – PAUSA – Un momento, prego, il prossimo membro del team disponibile sarà da voi tra breve.
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What Is a Voicemail Greeting?Why Is a Profressional Voicemail Greeting Important?Key Tips When Recording Your Voicemail GreetingSpeak ClearlyKeep Your Message Short and Concise (10–30 Seconds)Speak Slowly and Do Not RushSmile as You TalkReassure the Caller They Have Reached the Right PersonThank the Caller and Apologize for Missing the CallInclude an Alternative Contact if AppropriatePractice and Record Multiple Takes of Your Voicemail GreetingGet a Second OpinionProfessional Voicemail Examples to Use in the Workplace:Personal PhoneSelf-Employed BusinessBusiness With Lead GenerationBusiness With Alternative Contact PersonCustomer ServiceVacationWhat Not to DoFinal Thoughts
Your business can further customize voicemail with eVOICE and several other features (which may vary by location).
32. Hi, you’ve reached [your name] at [X company]. Our office is currently closed until [X date]. Please leave us your name and number, and our team will get back to you as soon as possible. Enjoy [X holiday].
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A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.