You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
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We’re all familiar with this type of voicemail greeting. Simply put, a caller reaches you by dialing your number or extension directly. For an optimal personal voicemail greeting, be clear about who you are, the team you’re on, and when the caller can expect a callback. Unlike company and department voicemail greetings, you may not be able to configure a greeting for open and closed business hours. If that’s the case, use a general voicemail greeting that accommodates both scenarios.
1.) Gentile Cliente, tutti i membri del nostro team sono ancora occupati con altri clienti, si prega di riprovare più tardi. Se avete domande sui nostri prodotti o sul vostro ordine, allora non esitate a inviarci una e-mail. Il nostro servizio clienti elaborerà la vostra richiesta al più presto possibile. Grazie.
1.) Bienvenue chez John Doe. Notre ligne téléphonique n’est pas prise en charge pendant les vacances. Nos heures de bureau peuvent être trouvées sur notre site www.joendoe.de – Merci pour votre confiance. Nous vous souhaitons de bonnes vacances et une bonne nouvelle année.
Mailbox greetings play when a caller reaches a user's mailbox. There are two greetings: one that plays when the user's phone is busy and the other when they don't answer or when they have their phone in Call Forwarded Always to voice mail. The default no-answer greeting plays a message recorded by the user. A typical user-recorded greeting would identify the user and inform callers that they are unable to answer their call� example: "Hello. You have reached John Doe. I am in today but missed your call. If you would like, please leave your name, telephone number and message at the sound of the tone and I will return your call as soon as possible. Thank you."
• Circular Hunting: varies the starting point for the hunt group and allows for an even distribution of calls within the group. Calls will be routed to the first idle line starting with the line directly after the line on which the last call was completed. The hunt will then follow the order (sequence) of the lines in the group.
Set the number of rings you'd like callers to hear before they hear your voicemail greeting.
As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
2.) Bem-vindo a John Doe. Devido ao recesso da empresa, nosso time de serviço estará disponível para você à partir de segunda-feira, 2016/07/04. O envio das encomendas começará novamente em 2016/01/11. Durante este período, você pode enviar seu pedido para o nosso e-mail [email protected] ou através do nosso formulário de contato. Muito obrigado!
3.) Welcome to John Doe - For German please press the 1 - for English please press 2.
If the mailbox is NOT setup, the fixed system message, "I'm sorry, the person you're trying to reach is unavailable at this time" plays instead of the personal greeting and the mailbox number plays instead of the mailbox name.
You may also not always want to pick up the phone when you do not recognize the number, or the number is withheld.
Say that your prospects want to speak to the sales department and so when they realize that they have reached the right department and hear the voicemail messages, they will be compelled to leave their contact details so that the sales team can reach out to them later. They will be relieved.
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."
• Linear Hunting: routes calls to the first idle line in sequential order, starting with the first line in the group to the last line in the group. You specify the order (sequence) of the lines within the group.
Since you are recording audio, make sure you are in a silent place or a place with minimum background noise. This will help you create a perfect business voicemail greeting clear.