11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
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“Hey there! This is [name] at [XYZ company]. Thank you for calling. I can’t take your call right now but if you leave your name, contact info and reason for calling, I’ll call you back right away. Take care and speak with you soon!”
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
Company-level calls are usually directed to your general business number. There are occasions when everyone in the office is tied up and unable to pick up calls. It’s important to gather information about the reason for the call so that the right person or team can call them back. These greetings ensure that customers do not feel neglected while also providing assurance that their call will be attended to as soon as possible.
1.) Le informamos de que esta llamada está siendo grabada con fines de formación y para mejorar la calidad del servicio.
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The thing with voicemail is it can be really handy when it comes to catering to your prospects when you are not available after work hours.
Professionally recorded messages are the prefect addition to any 1300 number set-up. Use one or a combination of recordings to boost your business image and make a great first impression.
Say that your prospects want to speak to the sales department and so when they realize that they have reached the right department and hear the voicemail messages, they will be compelled to leave their contact details so that the sales team can reach out to them later. They will be relieved.
4.) Benvenuti alla John Doe Solutions. A causa di un evento interno, il nostro servizio di segreteria non è disponibile oggi. Potete lasciare un messaggio. Saremo nuovamente al vostro servizio lunedì. Ringraziamo per la vostra comprensione.
Record a Professional Phone Message and Promote Your Business Brand Every Time Someone Calls On Hold Messages for Business from $39 Choice of Tones. Male or Female Voice Phone Recordings.
12.) Welcome to JohnDoe. You can reach us Monday to Friday from 8am to 12.30pm and 1pm to 4.30 pm. We can not take your call personally at the moment. Please leave a message with your name and phone number and we will call you back as soon as possible. In urgent cases you can reach us on the number 0821 91039- 1211. Many thanks.
2.) Dear caller. Unfortunately, all our representatives are busy attending to other customers. Please be patient. Thank you
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Please leave your full name, contact details and reason for calling and I will call you back as soon as I’m back. Thanks for calling!”
Going away for vacation or leaving the office unattended shouldn't stress you out. That's why OnSIP designed voicemail greeting setup to take only a handful of steps.