Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
"We are very happy with the quality of the translations and voice prompts On Air offers. On Air has a great selection of voice talents in all languages and customer service has been excellent which is why we have been using their services for the last 10 years." - Fylakti Baris, Operations, T3 Telecom Software, South Orange, NJ
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“Verizon informed me that my voicemail was being upgraded and any saved messages would be deleted. I totally panicked because all I thought about was never hearing my mother's voice again. Verizon referred me to CBW Productions that was able to save the most precious voicemail memories. Now I have the CD safely tucked away. “ Keep your most cherished voicemails close to home and close to heart
“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
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If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
According to Nuance’s research, most voicemail messages languish for at least eight hours before they are heard.
Here are some great examples to help you compose your own professional voicemail message:
2.) Bienvenue chez John Doe, votre partenaire IT pour les demandes d’entreprise individuelles. Appuyez sur la touche 1 pour les ventes, la touche 2 pour la technique, la touche 3 pour la compatibilité, la touche 4 pour le RMX, ou restez en ligne et vous serez connectés à notre tableau.
From time to time, the information provided in your voicemail greeting will update. Maybe your business hours or phone number will change. No matter what the change is, make sure that if the altered information appears in your voicemail greeting, that you update the recording as soon as possible. Don’t mislead customers through mistaken communication.
4.) Welcome to John Doe. Personally, you can reach us during our office hours Monday to Thursday from 9am to noon and 2pm to 4pm, and Friday from 9am to noon. You are welcome to tell us your request by mail to office@johndoe.de and we will get back to you as soon as possible - Thank you.
For more accessibility options, see Learn how to navigate Skype for Business using accessible features.
– [your company slogan here] Just be sure to keep it consistent to your current branding.
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
the fixed system prompt, "I'm sorry�" followed by the mailbox owner's name, then "�is currently on the phone" followed by the mailbox owner's personal greeting, and then silence.