General voicemail greetings are usually played when no message has been set. Here are … If this is regarding a recent order, please call our Customer Service …
9.) Welcome to John Doe. Unfortunately, there is no one in the office right now. Please leave your name and phone number after the tone. We will call you back as soon as possible.
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Forward calls to a pre-determined number during a power outage or when the connection to the cable modem is lost so you will never miss a call.
3.) Bienvenido/a a John Doe. En estos momentos no podemos atender su llamada o nos está llamando fuera de nuestro horario de oficina. Por favor, déjenos un mensaje con su nombre y número de teléfono, le devolveremos la llamada lo antes posible. Gracias y hasta pronto.
The following table describes the behavior when the mailbox is set up� that is, a name and personal greeting has been recorded by the mailbox owner.
Welcome to Business 1300 where our mission is to make your business even more outstanding. To better assist us in transferring the call to the appropriate person please select from one of the following options: Press one for Sales, two for Customer Service, and three for Reception. Promote your website and social media accounts. Sell additional products or services to already interested prospects. Answer FAQs Keep callers entertained while waiting. Supply important customer service information.
Jessica Sheehan agrees. She heads social media for JPMorgan Chase and was one of the employees opting to get rid of voice mail. Everyone she works with already knows the best way to reach her is on Twitter, Facebook, instant message or text — even her mom.
8. “Thanks for calling [your name] at [your company]. I didn’t mean to send you to voicemail but I am either on the line with another client or on the go. Leave your name, number, the reason for your call today and the best time to call you back. I’ll speak with you shortly! ” Your caller probably wanted to reach you, not your voicemail. Advise your caller that you’re simply on the line with another caller and you’ll be right with them.
The telephone is still the most-used customer service channel in the United States (81%), followed closely by email (78%).
27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
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2.) Só um momento, por favor, vamos lhe atender em breve. Você já visitou o nosso site www.johndoe.com? Você pode encontrar informações interessantes sobre a nossa empresa por lá. Você também pode enviar um e-mail para [email protected]. Um momento por favor. Nós te atenderemos em breve.
Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
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