We offer 24/7 support and abundant training resources for all of our customers including weekly live training sessions and one-on-one new customer training.
The key here is customer service. If it’s information that’ll help your business better serve your customers, don’t be afraid to ask for it. Write out your voicemail script and practice it. It may seem silly, but you’ll save time if you write down what you want to say in your message. Get everything you want to include in your greeting down on paper, and then rehearse it before you record your greeting to ensure your script flows smoothly.
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8. General Purpose Holiday Hours Script. Thank you for calling [Company Name]. In observance of [holiday], our offices are currently closed. We’ll be back to normal operations on [date].
Rather than waiting for a callback, open up additional channels of communication with your callers by inviting them to email. The most professional voicemail greetings often include an alternative method of communication.
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
I am not in the office today; I may not be in tomorrow. I may be in to work sooner, if you gave me your car to borrow.
You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.
Hi. This is David. I’ve shut the ringers off on my phones and taken a sedative. As soon as I finish this recording I’m going to bed indefinitely. When I wake up I’ll play my messages. Please leave one.
If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
After several attempts, I keep getting the same failed connection message. How can I get this to work? Any thoughts??
How to set up the voicemail greeting for your phone extension / direct phone number with Telzio..
Website: https://corporatefinanceinstitute.com/resources/careers/soft-skills/professional-voicemail-greetings/
If you’re on one of our UNLIMITED plans you get unlimited access to Voicemail included in your plan. If you’re on AS YOU GO you’ll be charged at the low rate of 15c/min for Voicemail access.
25. "Hello! Thanks for reaching out to [company]. We're closed today for the holiday, and will reopen tomorrow. If you leave your name, number, and a brief message, we'll give you a call when we're back in the office. Thanks again, and have a great day."
Voicemails need to maintain a professional consistency that’s aligned with the entity it’s representing. That said, the structure can vary depending on the situation. There’s no template set in stone. In fact, trite and generic should be off the table. The goal should be a balance of uniqueness and practicality.
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35. Hello, we’re wishing you all a happy [X holiday]. Our office is currently closed so our employees can celebrate with their loved ones. Please leave your name, number, and reason for calling and a member of our team will return your call when we reopen on [X date].