5. Business Voicemail Greeting Examples. With all of these things to think about for a short 20-second voicemail, you might be feeling a little bit overwhelmed.
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Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
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Another great thing you can do in your voicemail messages is to leave a few spaces for your prospects to record their message, most of the prospects will do it because they know they will be reached out sooner given the situation of their need.
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9. Holiday Help Line. Thank you for calling [Company Name]. In observance of [holiday], our offices are currently closed. We’ll be back to normal operations on [date].
The most professional voicemail message should include a formal tone and specific instructions. For example, you may say “Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.”
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Oh lord…is it you…again? Well, if you must, leave a name and number after the beep. I’ll try to return the call, if I can stand it, that is.
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– Thank you for calling XYZ Company. We are currently unavailable to take your call. Our business hours are nine to five, Monday through Friday. If you know the extension number of the person you are trying to leave a message for, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 9 for a company directory, or hold on to leave a message for the operator. If this is an emergency, please enter 911 now to be connected with the after-hours support personnel.
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If you need a line for school closings, sports practice announcements or other informational messages…
Forwarding options like this can send you a copy of the recording, not just a link to a web portal. This won’t substitute for a visit to the portal to clear out old messages, but it can provide you with useful information like the date, time, caller identification, and of course the content of messages.
When individuals think of voicemail, they mostly consider the playback of messages on their smartphones. A business voicemail service goes much deep than a single message handling portal.
1. Keep it professional. When you're answering the phone at your office, you don't always know who's on the other end of the conversation. Answering the phone professionally will start whatever conversation you are about to have get off on the right foot. When in doubt, answer with a simple "Hello, this is Carl." Even if you have caller ID, it could be your boss calling from a colleague's phone! Answering the phone with "Yeah, what?" may give people a negative or overly-casual impression of you.