There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.
The message needs to be clearer than glass. No shuffling papers or dogs barking in the background. **Professional. **Your phone greeting needs to sound like you're a real company, not a random person answering their cell phone. Thought-out. Companies suffer when their founders don't think carefully about phone interactions.
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But professionalism also means paying attention to detail. Imagine if you were to leave a voicemail without mentioning any of the following: • Your full name. • Name of the recipient, if important. • Your company name. • What it’s regarding. • Phone number for the call back. • Brief message.
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Provide as much useful information in your business voicemail greeting. However, be sure to keep it short and concise. An excessively lengthy voicemail can be damaging rather than helpful. Keep your voicemail to around 20-25 seconds maximum.
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The connection of voicemail to custom greetings, ring groups, advanced call routing, etc. can also work within a local system. The biggest difference is that the setup and maintenance of complex voicemail procedures in a PBX will far outreach a hosted setup.
* Need a second phone number or second line? How about several? Pick a vanity number or a local number from nearby area codes for your business, side hustle or classified listing.
Most carriers offer voicemail for free. However, some carriers may limit the number of voicemail messages you can have stored. But this shouldn’t be a problem because not many callers leave voicemails anymore.
* Some prepaid plans, Boost Mobile, MetroPCS, Google Fi and Consumer Cellular don't widely support conditional call forwarding which prevents customers from using YouMail.
Open office hoursOffer options for reaching you immediately (alternative contact info)Include an extension number if they won’t be able to reach you for sometimeAllow them to skip the message if they’ve heard it before. Sometimes, your dialers can go berserk and send the same message several times, you know. Don’t Obviate Scripts
-Hi, this is ______. I’m sorry I can’t answer the phone right now. Leave a message, and then wait by your phone until I call you back.
***NOTE: These the above is the common way of updating messages, however Avaya phone systems can be heavily customised so these may not work for you. If you don’t know your access code or get stuck, please Call us on 1300 889 792 and press 1 for support.***
5) Sound genuine. Smile when you record your greeting. At the same time, try to find a good balance in your voice that is not too over the top and yet not monotone.
Today’s digital answering machines provide audio quality many cuts above that of old-school, tape-based machines.
Hi! This is (insert name and title.) My apologies, but I’m away from my phone until (insert date.) While I’m …