If you’re on one of our UNLIMITED plans you get unlimited access to Voicemail included in your plan. If you’re on AS YOU GO you’ll be charged at the low rate of 15c/min for Voicemail access.
29. Hi, this is [your name] at [X company]. I am on vacation right now and won’t be back to the office until [X date]! Please leave me your name, phone number, and the reason you are calling, and I will get back to you then. Alternatively, you can phone [Name] at [phone contact information]. Thank you for calling!
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-Hey! Sorry I missed your call. If you’re a telemarketer, then I’m definitely not sorry. If you’re not a telemarketer, then I’ll return your call as soon as possible.
Last, make sure you keep this voicemail account up to date, especially if you have some kind of "out of office" message, telling people where you are. Michael Hyatt updates his voicemail message every day-- it may seem excessive, but it lets his callers know that he regularly checks his voicemail, cares about messages he receives, and is likely to get back to them.
Instead of you making your clients and customers sit through an Interactive Voice Response (IVR menu) so they may be directed to the person they would like to talk to, try to make fewer hurdles and steps for your customers.
As a matter of fact, some reports that have explored the decline of voicemail say the service is really only used by two types of people anymore: older parents and business people. But that still doesn’t lessen the annoyance of the receiver when they have to listen to the voicemail from mom and pop or the used car sales guy.
If you’d like all your clients regardless of their geographical locations to receive the same greeting messages, you’ve to take your systems to the cloud. With hosted predictive dialers in place, you can forward messages to different destinations and extensions without straining your team or budget. The best thing is that with virtual voicemails, your outbound caller ID will be localized increasing chances of clients living a message at the tone.
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As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
You can trick the caller with funny jokes before the actual greeting message beeps. Keep such kind of voicemails for close friends and family members. They will find it amusing soon after making the call. The machine says Hello, not Me. So respond to what the mechanical device orders you. Play the game of in and out to find me out! Listen to the voice after the beep. Yes yes yes, we are not yet in and we do not want to bore you with a long voicemail text. Leave your message after the beep. I cannot lend my ear so I have kept the machine as my assistant. Record. I love your voice! I want to hear you. Speak up to record.
For more information on the Horizon phone system please watch our previous videos:
* Please enable YouMail under Call Blocking extension to block calls. (iOS Settings > Phone > Call Blocking & Identification)
4. Voicemail greetings for calls received after business hours. You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support).
The phone you use to record your greeting – and your surrounding – can turn your carefully scripted greeting into an unprofessional mess. Background noise is terribly distracting, so choose a quiet room or parked car to make your call. Landlines, or a “wi-fi enabled” cellphone call, can provide much better connection quality than a standard cellphone. If you must use a cell phone, be sure to use a high-quality headset for the best clarity.
Professional voicemails are important, because they’re an extension of your personal brand, reflecting what level of professionalism you offer. Use these voicemail greetings for work or personal cell phone messages for your specific needs. You can choose a voice that will best suit your business and will deliver a warm and professional voice message. Your callers don’t want to hear a cold and indifferent machine voice. The information you want to put in your voicemail should be succinct enough for your callers to get every bit of information they need. Leave the relevant information in a clear and precise manner. Professional voicemail greetings for work should be informative. The first message the customer hears should have the company’s name so they can be sure they’ve reached the right number. Be courteous and informative. This could be their first point of contact, and you want it to be enjoyable. You may also like 30 Best Wishes and Congratulations for New Business Adventures If you’re going to make your voicemail message humorous in some way, it should be tasteful and aligned to your brand. It shouldn’t get in the way of giving customers enough information when they call. Your voicemail greetings for work should be welcoming and friendly but not too informal. Customers want to feel confident that they’ve contacted a professional, that the company values their call, and they have made the right choice. So be friendly but not too nonchalant. Your voicemail greeting should be clear, concise and to-the-point. You don’t have to put your clients through a sales pitch when they are trying to just get some information.
2. “Hi! We’re glad you called [company name]. We’re happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!” Ask your callers to leave a short message so you can determine when to return their call.
When you want to send someone a voice mail, click the down arrow to the right of the Email button and choose Send Voicemail from the list that appears.