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You can be certain that you’ve answered the return calls from your customers by having a fixed schedule every day that’s dedicated to checking your own record of return calls. If you can have a team for this purpose, then have one. The prompt feedback you can give those prospective clients after they’ve returned your call may successfully translate to better sales and higher profitability.
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If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
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Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
One commonly overlooked yet valuable aspect of a business is the voice mail greeting. Memorable and professional recordings make a positive impact. Make the greeting fit the company while still adding style with some personality thrown into the mix. The best outgoing recordings have the right amount of flavor without
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8. The Professional Script. Some prospects need you to sound professional. All they want is a straightforward solution to their pain points.
Hello. This is Chris. John and Mike aren’t here right now, but if you leave a message, they’ll get back to you as soon as they can.
Please leave a message and I’ll return your call within one business day. To schedule an appointment press 1. Thank you and have a wonderful day. This is an example of an industry-specific voicemail greeting. This voicemail gives specific and clear instructions to the callers.
In sales, immediate communication with your prospects and current customers is important. Being available to answer questions or further negotiate a deal allows your clients to feel secure and more apt to purchase from you. But what if you can’t answer the phone when they call? Make sure you have a voicemail system set up so your clients have the opportunity to leave you a message.
“Hi, you’ve called [name] at [XYZ company]. I’m currently busy [hiking through a rainforest, exploring China, climbing Mount Peru etc.] and so I can’t take your call right now. I won’t be back in the office until [date] and I look forward to hearing from you then.
10. Uncovering Competitor Info. When it comes to sales voicemail scripts, even the smallest details of a message significantly impact the response rates.
Provide as much useful information in your business voicemail greeting. However, be sure to keep it short and concise. An excessively lengthy voicemail can be damaging rather than helpful. Keep your voicemail to around 20-25 seconds maximum.
Hi! This is (insert name and title.) My apologies, but I’m away from my phone until (insert date.) While I’m …