“Hi. Thanks for calling (name of your business). All our sales reps are busy with other customers and will return your call as soon as possible. If you want to check the status of your order or for pricing information, you can visit our website at (website address) or leave your name and contact number after the tone. To return to the main menu, please press (number to the main menu). Thanks for your patience.”
8. “Thanks for calling [your name] at [your company]. I didn’t mean to send you to voicemail but I am either on the line with another client or on the go. Leave your name, number, the reason for your call today and the best time to call you back. I’ll speak with you shortly! ” Your caller probably wanted to reach you, not your voicemail. Advise your caller that you’re simply on the line with another caller and you’ll be right with them.
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8. “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you’d like to chat, and I’ll get to back to you ASAP.”
There are many answering machines to choose from, so you can easily find an option that suits your needs. The Panasonic KX-TGD532W Expandable Cordless Phone with Answering Machine is a good choice if you want a built-in machine. It includes two phone handsets and stores up to 17 minutes of messages to accommodate plenty of calls. We also love the VTech CS6729-5 DECT 6.0 Cordless Phone System with Digital Answering Machine because it includes five handsets, stores up to 14 minutes of messages, and allows you to remotely access your messages.
Of course, yours may need more details. But, even if you’re changing your outgoing message every day, it should only be a slight variation from a standard greeting.
We’re all familiar with this type of voicemail greeting. Simply put, a caller reaches you by dialing your number or extension directly. For an optimal personal voicemail greeting, be clear about who you are, the team you’re on, and when the caller can expect a callback. Unlike company and department voicemail greetings, you may not be able to configure a greeting for open and closed business hours. If that’s the case, use a general voicemail greeting that accommodates both scenarios.
Website: https://www.thebalancesmb.com/professional-automated-attendant-scripts-2533702
Please leave your name, phone number, and a short message and I'll be sure to return your call. Hi, this is [your name] at [X company]. I am unavailable at the moment, but please leave your name, phone number, and the reason you’re calling, and I’ll call you right back. Hi, you’ve called [your name] at [X company].
Main Business Phone Line Voicemail Greetings. The business phone voicemail greeting is what callers hear when they dial your main business number. Most business phone systems provide an auto-attendant to allow you to redirect callers to the correct extension. However, if that’s not an option, we have other scripts you can use too.
Hi! I’m not here right now, I seem to have broken my tomatoes…You wouldn’t happen to have any tomato paste on you, would ya?
Customer experience is today’s business battleground. At a time where it’s common for even the most established businesses to deliver poor service, incompetent support, and just outright bad communication, how do you stand out? As big companies fail in the customer experience department, doors open for small business owners and entrepreneurs to distinguish themselves.
3. Be courteous of your customers’ time: “Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number.
A professional voicemail greeting should be no longer than 60 seconds. List the important information we've discussed above, provide alternative methods of communication and close with a thank you.
Call Routing Business Hours Call Analytics Call Masking Call Recording Customer Data Inbuilt CRM Team Management Lead Qualification Concurrent Ringing IVR Two way SMS Lead Notifications Interested in:Outgoing callsLead DistributionLead QualificationClick to CallCall BackNot sure
I began my career with over 15 years in sales and sales training. Among other roles, I was a national sales trainer and a branch manager for Wells Fargo Home Mortgage.
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Speaking slowly also gives the listener on the line the opportunity to write down your message. Remember that people write slower than they talk. If you don’t speak clearly and slowly enough, your target listeners won’t be able to catch up, or they may even write the wrong information, making your message ineffective.