As a matter of fact, some reports that have explored the decline of voicemail say the service is really only used by two types of people anymore: older parents and business people. But that still doesn’t lessen the annoyance of the receiver when they have to listen to the voicemail from mom and pop or the used car sales guy.
As a business owner, you want every customer interaction to leave a lasting impression. But have you ever stopped to ask yourself how your customers feel about your business voicemail greeting?
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Customers do not possess the expertise and knowledge you do. When creating your business voicemail greetings, make sure you don’t use such technical terms that the customer may not be able to understand.
A professional voicemail greeting can be the difference between a caller proceeding on to deliver their message or simply hanging up. Ensure you take the time to craft the right voicemail greeting for your business.
Voicemail Greeting Examples: To help you get started we wanted to provide you with some high quality voicemail greeting examples. You can use these as templates, and customize them for your business. “Hello and thank you for calling! While you’ve called between our normal business hours of [insert timeframe], you’ve reached the voicemail
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Use these step-by-step instructions to set up your voicemail. And don't worry if you make a mistake — you'll always have the option of backing up and changing your response.
Thank you for calling. You have reached (Your Name) at (Your Business). Please leave your name, number, and a brief message and I’ll return your call as soon as possible.
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Hello! Thanks for calling [LinkedPhone. We’re currently tied up assisting other entrepreneurs & small businesses at the moment]. But please leave your name, number, and the reason for your call and we will get back to you as soon as possible. We look forward to working with you. Thank you.
19. “Thank you for calling [company]. We’re closed for [holiday] from [date] until [date]. Please leave your message and we’ll get back to you as soon as possible. Have a happy holiday!”
If you need more information about our professional voicemail greetings, contact us now and let’s get things started.
While it’s not necessary to memorize the script, it’s an added advantage when your call representatives have practiced reading it over and over again. By doing so, the flow of the script is clear to them. This familiarity can avoid confusion or dead airs during the call when your callers may be confused as to what the next word may be, for instance.
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
Voicemail can also play an important role when employees are considered part of a logical group, like a department.
Love your video buddy but I’m having the same “connection failed” message as some of the others. Does the iPhone need to be rooted (hacked) first? Is this a version issue (old video, new iOS)? Looks like the user name “root” doesn’t fly for me. Again, much props for a great video, sounds like you are the future of ‘Murica: )
You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.