24. "Thank you for calling [company]. We're closed for [holiday] from [date] until [date]. Please leave your message and we'll get back to you as soon as possible. Have a happy holiday season!"
Say that your prospects want to speak to the sales department and so when they realize that they have reached the right department and hear the voicemail messages, they will be compelled to leave their contact details so that the sales team can reach out to them later. They will be relieved.
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To do this, you can simply say, “I look forward to speaking with you and resolving any issues or concerns you might have as quickly as possible.” This implies you’re going to read your messages, you’re going to respond to those messages, and you’re going to resolve any issue, regardless of how big or small, the customer has. Acting as a mentor by making yourself more accessible is a great way to improve the overall customer experience. Having your business voicemail greetings reflect this is a great way to show customers where your priorities lie even if you’re unable to get to the phone right now.
4. Include Other Contact Methods. If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting.
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-Hi, this is ______. I’m sorry I can’t answer the phone right now. Leave a message, and then wait by your phone until I call you back.
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Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!
48. Howdy, you’ve reached [name] at [company name]. To verify that you just aid with [X reason], please contact [X person/X system] or [visit our website at X and send us an email]. For all other inquiries, please toddle away your title, phone quantity, and a message, and I’ll receive aid to you as rapidly as I will.
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5. The Urgency + Mystery Combo. Once you’ve gotten the basics of those last four scripts, you can combine examples to get even more creative.
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."
39. Thank you for calling. I apologize for missing your call. I’m busy right now, but if you leave your name, number and message, I will return your call as soon as possible.
Speaking slowly also gives the listener on the line the opportunity to write down your message. Remember that people write slower than they talk. If you don’t speak clearly and slowly enough, your target listeners won’t be able to catch up, or they may even write the wrong information, making your message ineffective.