I bet you’re not anything close to a “babbling idiot” when leaving a voicemail, but I understand, and until I put the following practices into everyday use, I too felt like I wasn’t showcasing my best self when leaving messages.
Your voicemail message should ideally answer all of the following requirements: Brief -- nothing bores callers as much (or makes them hang up as often) as long voicemail messages; Informative -- if it's your professional voicemail, say your name, business, and if necessary, department. Let your callers know when to expect a return call
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31. Hello, you’ve reached [your name]. I’ll be out of the office from [start date] to [end date]. Please leave a message and I’ll return your call upon my return. Alternatively, you can email me at [email address] or call [name] at [phone number] for immediate assistance. Thanks for calling!
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The unavailable message is the standard greeting callers hear when they reach your voicemail box. It is the greeting that you can use consistently throughout the work year.
Hi, thank you for calling me. I apologize for not answering the phone at the moment. Please leave your name, number and message, and I will call …
Thank you for calling the XYZ corporation. Please listen carefully to the following menu options, as our menu has recently changed. For new customers, press 1. For existing customers placing a new order, press 2. For product support, press 3. For accounts receivable, press 4. For accounts payable, press 5. To hear contact information and directions to our main facility, press 6. To dial by name, press 7. Press 0 if you wish to reach an operator.
Business Phone Systems often come with feature codes you can dial to complete a task. This includes listening to and managing voicemail.
Your voicemail may be able to pick up even the slightest noise in the surrounding. So, if you can wait until it’s quiet to record your voicemail messages, then you should. If you’re working in an office where there are many people in the same room as you are, at least give them the notification that you’re recording a voicemail message, so everyone in the room is aware of the need to be quiet.
The simplest avenue for any employee to address a customer in a voicemail is to leave their own personal message.
After several attempts, I keep getting the same failed connection message. How can I get this to work? Any thoughts??
This call may be recorded or monitored for quality and training purposes. If you don’t wish this call to be monitored or recorded, then please let the answering machine know when you leave your message.
These guys do it all. They have a voice-over service (including writing the greeting script) and transfer the greeting to your phone in super high quality. I couldn’t find anything better online anywhere. okcvideoproduction(dot)com/record-high-quality-voicemail-greeting
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When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
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