With the increasing number of businesses engaged in fraudulent activity and personal identity theft, it is no wonder why people are too concerned about who they are dealing business with. There are a lot of things that you can possible do in order to project the perfect image your company needs. From having a professionally looking website up to an appealing office in a great location, the companies that consider growing the client base seriously will do anything they can. But there’s one thing they often miss or really don’t consider: A professionally sounding voicemail greeting.
(Kazoo band playing "Thus Spake Zarathustra") Thinking you were making an ordinary phone call, you have instead reached... (TA-DAAAAA!) the ANSWERING MACHINE! Leave your name and number, and we will get back to you as soon as we can. Steve: You fool, I know it's... Wait... Matt... What are you doing with that frying pan? (BONK... THUD) Hi there. This is Joe speaking. I'm home right now, and in a moment, I'll have a decision to make. Leave your name and number and I'll be thinking about it... Bob here. I'm home right now, I'm just screening my calls. So start talking and if you're someone I want to speak with I'll pick up the phone. Otherwise, well, what can I say? (Fun to leave on a friend's machine when he's away... Sounds of raptuous sex) Hi. Mike can't come to the phone right now because he's having sex. If you leave your name and number, he'll get back with you in juuust a second. (Male groan; female voice) That's it?You're in Big Trouble Hello! I'm on a four state killing spree! WATTA YA WANT? (Voice 2) These are the messages of Chad's answering machine. Its two semester mission: To seek out your name and your telephone number. At the sound of the... This is 234-3249, and no, it's not Pete's Pizzeria. It's not the Credit Union either, and no one named Pam lives here. You can leave a message though. Hi. Do you ever feel, like, your head is full of sand, not your regular loose sand mind you, but compacted sand, and there were like, I dunno, bugs or something jumping up and down on the compacted sand? Well, sometimes I do. Bye. Bullwinkle: Hey, Rocky, somebody called while we weren't home. Watch me pull their message out of this machine! Bullwinkle: Nuthin' up my sleeve... PRESTO! (Sound of vicious dog barking, stops abruptly.) Rocky: Here's a chance for you to REALLY leave your message. (A friend was at a mutual friend's sister's house, and when she went out for beer, he changed her answering machine message. In a loud, deep, gravelly, horror-film voice he recorded) Hi, this is Kathy. I'm not myself right now. If you leave your name and number, I'll get back to you when I'm feeling better.Farewell These words are lovely dark and deep
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Oh lord…is it you…again? Well, if you must, leave a name and number after the beep. I’ll try to return the call, if I can stand it, that is.
Do you find yourself putting pen to paper, staring blankly at the wall, searching for just what to say? Well, know that it happens to the best of us. To help you out, we’ve included some voicemail greeting samples for you to look at. Both the 10 formal and 10 informal samples should give you the prompting you need to start crafting your own voicemail script.
15. "This is Bond. James Bond. Okay, it's really [your last name]. [Your first name] [your last name]. I'll get back to you as soon as I'm done helping M16 save the world — which will probably be tomorrow at the latest. Have a good day."
Answering machines are devices that people hook up to their telephones to record messages when those people cannot answer their phones. These machines also can store greetings that are recorded and are played back when the machines must answer the phone. To choose the best answering machine, you should decide how you plan on using this device. If you need an answering machine for clients who might be calling your business, it is a good idea to pick an answering machine that is highly reliable and that is able to store a large number of messages. People who need devices for their homes, however, might find that the best answering machine is a simpler model that also is less expensive. Answering machines allow callers to record messages for the owner.
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25.Thank you for calling [X company Company name]. Our representatives are currently unable to take your call as they are helping clients achieve [X goal]. We don’t want to take up your valuable time, so please leave us your name, phone number and message after the beep and one of our representatives will personally assist you within the next 24 hours. Have a wonderful day.
Feel free to add a personal touch to make your voicemail message fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.
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Callers aren’t going to spend time sitting through a menu that doesn’t let them, at the very least, leave a voicemail. If a caller knows their party’s extension number, an option can, and should, be “Press 1 to leave a voicemail,” or something along those lines. That way, clients can feel as if they’re expressing their concerns without needing to talk to an agent, and without the agent feeling sorry they couldn’t pick up while they were working on something else.
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In today’s digital age, there’s no denying that many business communications are first made over the phone before both parties even get to meet face-to-face. It’s also safe to say that a significant first impression about your business can already be deduced even with something as simple as your voicemail. Because of the pressing effect it has on your business, you have to do all that you can to keep your record good and positive. Otherwise, an ill-made and rushed voicemail could result in a low rate of returned calls.
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Let’s be honest, you (hopefully) set up your voicemail when you first got your phone, and it probably hasn’t changed since then. If you’re about to start job-hunting, now is the perfect time to refresh your professional voicemail greeting.
Announcing yourself means that before you go right into your offers and expounding on it or whatever your business voicemail is going to be about, you’ve already made yourself known. This means always starting with your personal name and your business name. Your company’s representatives should never miss out on the fact that they’re calling on behalf of your business. Otherwise, your target listeners won’t even keep you on the line when they aren’t confident about your identity.
45. Hi, this is [X department] at [X company]. We’re not able to take your call right now, but if you leave a quick message after the tone, our next available representative will call you back shortly.