That’s why it’s important to clearly identify yourself and your company right out of the gate. And while it may be tempting to tack on your phone number, it’s best to leave it out. Restating your number takes up valuable time, and the idea here is to provide all the information your customers need—and nothing they don’t. Keep voicemail greeting up to date. Many voicemail greetings take the generic approach of stating the person reached, the company name, and a statement about being away from the desk or unable to answer. The problem here is the fact that your callers already know this.
If you’d like all your clients regardless of their geographical locations to receive the same greeting messages, you’ve to take your systems to the cloud. With hosted predictive dialers in place, you can forward messages to different destinations and extensions without straining your team or budget. The best thing is that with virtual voicemails, your outbound caller ID will be localized increasing chances of clients living a message at the tone.

2.) Benvenuti alla John Doe. Purtroppo ci state chiamando fuori dal nostro normale orario di lavoro. Ci potete contattare personalmente dal Lunedì al Venerdì dalle 8am alle 6pm e il Sabato dalle 9am alle 4pm. Si prega di lasciare un messaggio o di inviare una e-mail a: [email protected]. Vi contatteremo al più presto possibile – Grazie.
– Thanks for calling. This is (name). Today is a Friday and I am working from our corporate office. If you need to reach me immediately, please call (number). Otherwise, please leave me a message and I’ll return your call as soon as possible.