How to Answer the Phone Tips . Answer all incoming phone calls before the third ring. When you answer the phone, be warm, enthusiastic, and professional. Your voice on the phone is sometimes the only impression of your company a caller will get. When answering the phone, welcome callers courteously and identify yourself and your organization
With OpenPhone you can record your own voicemail greetings directly in the app, upload your own voice clips or simply type your voicemail script.
.
Typically, faced with the challenges of managing a business, business owners often fail to pay attention to the importance of a voicemail greeting. The voicemail greeting should set the tone and the usability of the recorded greeting should be able to convert the customer instead of deterring them. So, it is extremely important that you have a voicemail greeting that is enticing and is attractive enough that encourages your callers and potential customers to leave a message.
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
When you create a voicemail message, the next thing you need to ensure is that your prospects are aware that they have reached the right person so no confusion takes place.
Website: https://www.slybroadcast.com/blog/how-to-leave-a-professional-voicemail.php
Your business depends on customer engagement, and voicemail messages are a large part of that engagement. A voicemail is nothing more than a digital recording system, where messages are stored for you to retrieve later. Voicemail allows you to be able to connect with customers while you are away or during your off-hours, where they can drop off a message while you are gone. A voicemail greeting, on the other hand, refers to the message that your callers hear upon answering the phone.
25. "Hello! Thanks for reaching out to [company]. We're closed today for the holiday, and will reopen tomorrow. If you leave your name, number, and a brief message, we'll give you a call when we're back in the office. Thanks again, and have a great day."
Below are some of the most common phone systems and the standard steps to follow when updating your phone system greetings for Christmas. Your team would’ve been trained on this process, but bear in mind that your system may be set up slightly differently based on your programming requirements at the time of installation.
As to the basics, your voicemail greeting should always have the following information:
Now that you know what kind of action needs to be performed to optimize the customer experience while ensuring your day runs as smoothly as possible, you have to be sure your customers know how to perform whatever action you want them to do. Calls-to-action need to be front and center with an easy process to follow when businesses optimize their business voicemail greetings to ensure a smooth experience. People want fast answers when a deadline is approaching, and one team can only handle so much disorganized information.
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."
7. The Friendly Script. If you want to get a callback that will make your day, you need to be enthusiastic and sound exciting. The prospect might be enchanted to listen to your voicemail till the end.
Leave out excuses like “I’m probably with a client right now” or “I’m unable to answer the phone right now” – it’s obvious you can’t answer your phone if a caller is listening to your voicemail greeting!
These things can form the basic structure of your voicemail message. When creating your message, keep in mind to speak clearly and to not have a message that is too long. Your tagline. A tagline is a phrase that lets clients know the benefits they get by working with you. Your voicemail message is a …
https://www.biggerpockets.com/forums/21/topics/67490-your-voicemail-greeting-is-a-lie